What are the responsibilities and job description for the Dispatch Team Member position at Elitch Gardens?
JOB TITLE : Dispatch Team Member
REPORTS TO : Senior Rides Supervisor & Operations Management
DEPARTMENT : Rides
PAY RATE : $19.50 / hour
JOB SUMMARY : Responsible for relaying both emergent and non-emergent calls, in addition to conveying messages about operational and mechanical needs throughout the park utilizing stationary and mobile two-way radio communication devices. Keep an up-to-date log of all calls received and units responding as well as any other records deemed necessary to the continued operation of the park.
SPECIFIC DUTIES AND RESPONSIBILITIES :
- Greet and provide Team Members with courteous service.
- Assist Team Members and other Departments as needed with questions, comments, and concerns.
- Complete daily paperwork to include Daily Operations Summary, file daily paperwork and communicate necessary information to appropriate personnel via radio in a timely and accurate manner as trained and as according to Standard Operating Procedures manuals.
- Effectively communicate with departments through radio devices.
- Assist Training Coordinator in maintaining training documentation and administrative records.
- Responsible for proper notification during an emergency as according to the Emergency Response Plan.
- Maintain constant focus and attention to radio traffic during operating hours.
- Must maintain a safe, clean, and professional work environment.
- Other duties as assigned.
QUALIFICATIONS :
PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
BENEFITS :
Salary : $20