What are the responsibilities and job description for the Line Service Technician position at Elite Aircraft Services?
Position Summary
The Line Service Technician supports all ground operations for inbound and outbound aircraft, flight crews and passengers.
Essential Duties
- Responsible for the ground movement of aircraft according to flight schedule.
- Oversee and coordinate the fueling of aircraft in accordance with fuel quality control standards from specified vendor.
- Assist with Client Logistics department coverage by handling customer calls and emails.
- Operate and maintain various vehicles and ground service equipment.
- Perform aircraft lavatory and potable water service.
- Assist clients and pilots with loading and unloading baggage.
- Assist pilots with aircraft pre and post flight services.
- Perform a variety of manual tasks including but not limited to facility cleaning, vehicle washing, aircraft cleaning and vacuuming.
- Accurately make records of all fueling activities in compliance with current procedures.
- Accurately maintain aircraft activities and hangar inventory record in compliance with current procedures.
- Maintain inventory supply closets and supplies.
- Maintain a clean and orderly flight line free of FOD and safety hazards.
- Provide basic security to people and property.
- Direct people, drivers and flight crews on ramp area.
- Perform other duties as assigned.
Education and Experience:
- High School Diploma or equivalent (GED)
- One year work experience (FBO Environment Preferred)
- Proficient computer skills including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc.
- Valid driver’s license
- Experience using software programs such as Flight Schedule Pro and Airplane Manager preferred.
Skills
- Ability to interact with professionalism and discretion with clientele.
- Must be able to work independently and problem solve issues as they arise.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written or oral form.
- Skilled at managing customer demands and crisis with poise.
- Ability to deliver an exceptional customer experience which is at the core of Elite’s commitment to the Client.
- Ability to work in a team driven environment.
- Must be comfortable with working outdoors, day, night and in all weather conditions.
Work Environment
- Indoors and Outdoors
- All Season.
- Ability to lift 50lbs.