Human Resources Coordinator/ Concierge

Job Overview
We are seeking a dedicated and detail-oriented Human Resources Coordinator to join our dynamic Elite team. This role is essential in supporting various HR functions, including talent acquisition, employee orientation, and payroll management. Responsible for managing the day-to-day operations of the front desk and telephones. Responsible for administrative and clerical duties that support members of the Leadership Team.

The ideal candidate will have a strong understanding of employment labor laws and experience with Human Capital Management systems. This position offers an excellent opportunity for growth within the HR field.

Responsibilities

· Ensure compliance to The Elite ALF at Naples philosophy and hallmarks as well as all written policies and procedures that govern the operation of First Impressions.

· Answer incoming telephone calls, forward and take messages as appropriate.

· Ensure prospective resident inquiries are recorded accurately and forwarded to appropriate manager for immediate follow-up.

· Greet and direct visitors and guests in a customer service oriented manner.

· Ensure marketing waiting areas and concierge areas are clean and organized. Oversee all components of First Impressions program.

· Ensure snacks are available in marketing areas.

· Organize and distribute mail.

· Receive and send packages.

· Perform functions of computer/data processor as needed.

· Prepare reports as needed.

· Perform secretarial functions as needed.

· Assist with preparation and mailing out of invitations, notices, flyers, etc. to target mailing lists.

· Coordinate resident assessment dates and times with Leadership Team.

· Assist with move-in process.

· Assist in the development of resident files.

· Maintain various logs.

· Assist in the coordination of resident transportation services.

· Make written and oral reports to the Executive Director concerning First Impressions.

· Work in concert with other members of the Leadership Team. Especially with Community Relations Director.

· Assist in the planning and implementation of the Orientation and in service training.

· Submit recommendations to the Executive Director for budget completion, equipment, and supplies.

· Ensure adequate supplies and equipment is available to meet the day to day operational needs of the Concierge areas.

· Accept employment applications and assists in the coordination of associate hiring process.

· Prepare payroll, time sheets, etc.

· Maintain payroll to include maintenance of associate records, processing time cards, paychecks, computation of federal and state payroll taxes, miscellaneous deductions, etc.

· Maintain associate records.

· Provide associates with benefit information as needs

· Comply with COBRA requirements for notification.

· Coordinate associate benefits: medical, life insurance, and 401(k) retirement plan

· Maintain telephone record of all messages taken.

· Issues meal tickets.

· Assist in resident information management.

· Serve as networking team member, as directed.

Educational/Vocational Requirements:

· A High School Diploma, an Associate, or Bachelor’s Degree in Business is desired.

· Previous experience in healthcare or service related setting.

· Aptitude for math.

· Computer literate.

· Knowledge of the physiology and psychology of the older adults.

Job Type: Full-time

Expected hours: No less than 32 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person