What are the responsibilities and job description for the Dental Reception Specialist position at Elite Dental?
Job Overview
We are seeking an experienced professional and friendly Dental Reception Specialist to join our team at a busy dental clinic. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring a welcoming and efficient environment. This role requires strong organizational skills, attention to detail, and the ability to handle various administrative tasks in a fast-paced setting.
Responsibilities
- Greet patients and visitors warmly, ensuring a positive first impression of the clinic.
- Manage front desk operations including answering phone calls, scheduling appointments, and handling inquiries.
- Maintain patient records accurately using office software, including Dentrix.
- Verify patient insurance information and assist with billing inquiries.
- Coordinate communication between patients and dental staff to ensure smooth operations within the clinic.
- Assist with clerical duties such as filing, data entry, and maintaining office supplies.
- Uphold confidentiality standards in accordance with HIPAA regulations while managing sensitive patient information.
Skills
- Strong customer service skills with a focus on patient satisfaction.
- Experience in a dental office or clinic setting is required.
- Familiarity with dental insurance is a plus.
- Proficiency in Dentrix Dental Software.
- Excellent organizational skills with the ability to multitask effectively in a busy environment.
- Strong verbal and written communication skills to interact professionally with patients and staff.
- Ability to work collaboratively as part of a team while also being self-motivated.
Join our dedicated team where you can make a difference in the lives of our patients every day!
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k) matching
- Paid time off
Schedule:
- Afternoon shift
- Day shift
- Monday to Friday
- No weekends
Experience:
- Dental: 1 year (Required)
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $18 - $22
