What are the responsibilities and job description for the Receptionist / Front Desk Specialist (Private practice medical clinic) position at Elite Dermatology?
Benefits:
- 401(k) matching
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Wellness resources
- 401(k)
- Competitive salary
Benefits/Perks
- Competitive Compensation
- Great Work Environment
- Career Advancement Opportunities
- Employee Discount
- Paid Time Off
Job Summary
We are seeking a Medical Receptionist to join our team! As a Medical Receptionist, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team. Our ideal candidate will be able to use their skill set to assist in providing quality care and ensure that our clinic runs smoothly. We are looking for a team player that can multitask, be non-judgemental & empathetic, and understands the importance of providing the highest quality of care to our patients every time. This job may also include training as a Medical Assistant on a case-by-case basis at the sole discretion of the employers business needs.
Responsibilities
- Greet patients who walk through the door
- Ascertain their needs and get them checked in
- Pull their medical records, or take a new patient history
- Maintain comprehensive medical records, as needed
- Strictly adhere to HIPAA standards
- Respond to emails, faxes, phone calls pertaining to scheduling appointments and/or answering patient questions.
Qualifications
- Strong customer service skills
- Excellent organizational skills
- Attention to detail
- Familiarity with basic computer programs, such as the Microsoft Office suite
- Previous medical office experience required
- Medical assistant certification (preferred)
- Bilingual
