What are the responsibilities and job description for the NEW Dairy Queen - Shift Leader position at Elite Devco, LLC?
Specific Duties and Responsibilities
§ Assist in the management of specific areas of the restaurant during scheduled shifts
§ Pace the crew to high levels of performance by understanding the importance of speed of service and resolve bottlenecks in workflow
§ Assist the GM and Assistant Manager(s) with training and coaching crew members to build a highly skilled and productive team
§ Ensure that the restaurant is meticulously organized and staffed
§ Create and maintain a positive, safe, clean, and inviting environment for fans and team members
§ Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards • Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members
§ Models performance standards for all team members and workstations
§ At all times exhibit a genuine passion for excellence
§ Perform other duties as assigned by management
