Turnover and Renovations Supervisor

Description

The Turnover & Renovations Supervisor is responsible for managing and coordinating all aspects of rental property turnovers, ensuring a smooth transition between residents. This role oversees the turnover process from start to finish, including vendor and contractor coordination, budgeting, estimating, and purchasing. The Turnover & Renovations Supervisor ensures units meet quality standards, pass inspections, and are move-in ready for new residents. Additionally, this role supports small-scale projects, assists the maintenance team, and ensures compliance with local regulations and property standards.

Requirements

Duties and Responsibilities

• Oversee and manage the completion of unit turnovers, construction, and rehabilitation projects, ensuring they are completed on time and within budget.
• Oversee the work of technicians and contractors, ensuring deadlines, safety, and quality standards are met.
• Perform necessary minor repairs or maintenance to ensure the property meets move-in standards.
• Work closely with Property Managers to ensure customer and client satisfaction
• Schedule, coordinate and manage vendors and contractors, and conduct quality control inspections and final walkthroughs to manage schedules.
• Identify and resolve problems, develop corrective solutions, and recommend process improvements for more efficient turnovers.
• Ensure projects adhere to the defined scope of work, budget, and timeframes while tracking expenses and preventing budget overruns.
• Prepare rental units for “Rent Ready” status and local/municipality inspections, ensuring compliance with property standards and regulations.
• Maintain organized documentation and detailed records, including work orders, timelines, expenses, and completion reports.
• Communicate effectively with owners, property management, tenants, contractors, and other stakeholders, providing updates and addressing concerns.
• Demonstrate general knowledge of plumbing, HVAC, and electrical systems to troubleshoot and oversee necessary repairs.
• Ensure all work meets safety regulations and compliance standards, including OSHA guidelines and local building codes.
• Respond to emergency situations and after-hours maintenance issues as required under the on-call policy.
• Uphold "Elite" level customer service standards, ensuring a positive experience for all tenants and stakeholders
• Utilize property management software or digital platforms to track projects, submit reports, and maintain accurate records.
• Other duties as assigned or needed
  
  

Qualifications

• 3-5 years of Construction Knowledge (HVAC, Electrical, Plumbing, Carpentry)
• Valid Drivers License
• Associates Degree or Trade School Background in Construction or Project Management
• 2-3 years in a supervisory or management role
• Certifications preferred, but not required
• Required to provide tools
• Bilingual preferred
• Background check required
• AppFolio or PM software experience highly preferred
• HVAC/Plumbing/Electrical experience highly preferred