What are the responsibilities and job description for the Bilingual Account Manager position at Elite Direct Management?
Come work as a firm that has been a growing company that offers excellent perks and opportunities! Advancement within, NO seniority, and training alongside some of the most accomplished leaders in our business.
Who we are: Our team has been in the East Los Angeles area and has significantly impacted the community working with household name clients. You may even use their products daily! We use our direct sales and marketing tactics to offer only the best customer satisfaction. We offer exceptional mentoring programs for our Junior Account Manager and offer full-paid training. Right now, we are looking to take someone from the entry-level and train them into a Senior Account Manager within the next 8-12 months.
The position: We are looking for a Bilingual Account Managerwith 1-2 years experience in a client-facing role. We are looking to quickly transition someone from the entry-level to a Trainer role to assist new start orientations, compliance, and territory management to support the Sales team ASAP.
Some responsibilities include:
Bilingual Account ManagerQualifications & Skills:
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Who we are: Our team has been in the East Los Angeles area and has significantly impacted the community working with household name clients. You may even use their products daily! We use our direct sales and marketing tactics to offer only the best customer satisfaction. We offer exceptional mentoring programs for our Junior Account Manager and offer full-paid training. Right now, we are looking to take someone from the entry-level and train them into a Senior Account Manager within the next 8-12 months.
The position: We are looking for a Bilingual Account Managerwith 1-2 years experience in a client-facing role. We are looking to quickly transition someone from the entry-level to a Trainer role to assist new start orientations, compliance, and territory management to support the Sales team ASAP.
Some responsibilities include:
- Help to resolve customer problems
- Answering customer questions about products or services
- Opening/closing customer accounts while recording information for clients
- Handle sensitive customer information
- Assist in the onboarding process for new trainees in the Management Training Program
- Support the sales team by providing solutions and ideas
- Maintaining customer records and updating account information
- Update, renew, or create new accounts for potential customers
Bilingual Account ManagerQualifications & Skills:
- Customer service
- Product knowledge
- Market knowledge
- Quality focus
- Problem-solving
- Documentation skills
- Phone skills
- Listening
- Resolving conflict
- Analyzing information
- Multi-tasking
- 1-2 years prior in a customer service or service-based role
- A degree in Business or something closely related is preferred but not required
- Familiarity with basic computer navigation
- Bilingual
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