Clinical Optician- 4-Day (32-34 Hour) Work Week *1+Yr Optical EXP REQ

Elite Eye Care, PC is a thriving and evolving private optometry practice with locations in Waukee, Ankeny and Norwalk, Iowa. This position is for our two Ankeny locations.

We are customer-centric, supportive and innovative.

Our work environment includes:

• 4-day work week (32-34 hours)
• Modern office setting
• Safe work environment
• Growth opportunities
• Team mindset

Clinical Optician Responsibilities

• Promptly be an extension of the doctor in exam rooms to complete patient EHR charts.
• Utilize direct recommendations from providers in examination for optical education and sales in a timely manner.
• Lead patients through the selection and fitting for lenses and frames.
• Interact directly with patients in dispensing and training them on the care and product quality of their new eyewear.
• Interface with patients on repairs and adjustments of frames
• Check in eyewear for patient notification while verifying that all lenses were correctly ordered and received.
• Lead patient inquiries in troubleshooting to resolve issues with selected eyewear or patient issues.
• Assemble and mount lenses into frames.
• Assist new contact lens wearers with training and education of how to properly insert and remove contact lenses.
• Educate on overall care and maintenance of contact lenses.
• Maintain an understanding of all accepted insurance plans and benefits.
• Ability to pull and timely file insurance on patient’s behalf.
• Collect all copayments, deductibles and fees due at the time of appointment.
• Run necessary reports at the close of each business day to reconcile cash drawer/credit card transactions and submit accurate report/deposit information to the Chief Operating Officer.
• Contribute to actively working on minimizing aging report as a team.
• Respond to tasks and patient inquiries within 24 hours.
• Provide other duties within your department, as well as other departments, as needed.

Team

• Adhere to company policies and procedures as outlined in the signed handbook agreement.
• Provide training as needed to advance your department.
• Exhibit the values of the practice through communicating gratitude, value of products and services and transparent billing procedures.
• Maintain a positive mindset to help create a welcoming environment for yourself and your team members.
• Travel to alternate locations as needed.
• Assist your team members and work diligently and efficiently to increase productivity.
• Contribute to a positive patient experience by ensuring the office appearance and process of care from greeting to retention consistently exceeds patient expectations.

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Expected hours: 30 – 34 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Supplemental Pay:

• Bonus opportunities

Experience:

• Optical: 1 year (Required)

Work Location: In person

Salary : $17 - $21