What are the responsibilities and job description for the Part-time Office Manager position at Elite Home Cleaning?
About us:
Elite Home Cleaning is a trusted provider of high-quality cleaning services in and around Rochester Hills for 21 years. We take pride in our commitment to exceptional customer service and meticulous attention to detail. We are looking for a dedicated, organized and upbeat Part-Time Office Manager to join our team to help us maintain smooth operations between our Home Cleaning Technicians, as well as our current clients and perspective clients.
Job Overview:
As a Part-time Office Manager, you will play a crucial role in ensuring smooth day-to-day operation of our office by managing the office phone quickly, professionally and in a caring and kind way. Also, creating a positive and knowledgeable experience for our valued clients, supporting our staff of cleaning professionals in the field, as well as selling the service to perspective clients. Our Office Managers are tasked with record keeping, data entry, organizational items around the office as well as laundering and filling supplies that the cleaning teams utilize. This position offers a supportive work environment, and opportunities for growth within the company.
Key Responsibilities:
- Provide excellent customer service regarding client inquiries as well as knowledge regarding company policies etc
-Providing excellent customer service for current clients as well as a strong understanding and knowledge of company procedures/policies etc.
-Assisting and supporting the Home Cleaning Technicians in the field through prompt phone, email, and text communication.
- Manage administrative tasks such as data entry as well as filing and maintaining records.- Assist in recruiting, training and onboarding new team members.
- Manage daily office operations using a Manager's Notes log that all managers utilize together.
- Coordinate with the cleaning team to ensure effective scheduling and workflow.
- Implement and maintain office policies and procedures, including disciplinary and supervisory tasks.
- Assist in organizing and running company events and/or meetings.
- Ensure the office environment is clean, organized, and conducive to productivity.
Skills & Requirements:
- Experience in front desk and/or management operations is highly preferred.
-A strong understanding and experience in friendly and prompt customer service is highly preferred.
- Strong organizational skills with attention to detail.
- Ability to manage a team effectively and kindly.
- Excellent supervisory skills to oversee staff members.
- Strong communication skills for interacting with clients and team members.
Benefits:
-$20/hr with opportunities for financial advancement and career development.
-Enjoy the flexibility of a hybrid schedule combining remote and in-office work. We ask that our Office Manager is in the office by 10:30 so morning work can be done at home.
-Opportunity to grow within a dynamic and expanding company.
-Working alongside the current experienced Office Manager and Operations Manager for training, mentorship, and collaboration.
-An upbeat and supportive work environment.
If you are a proactive, upbeat and reliable individual with excellent organizational abilities and a passion for running a team of professionals, we encourage you to apply for the Part-Time Office Manager position at Elite Home Cleaning. Join our team of professionals dedicated to delivering exceptional service while upholding our high standards of quality.
Job Type: Part-time
Pay: From $20.00 per hour
Schedule:
- 10 hour shift
- Day shift
- No nights
- No weekends
Work Location: Hybrid remote in Rochester Hills, MI 48309
Salary : $20
