Lead AV Technician

Job description

Job Overview
We are seeking a dedicated and skilled Lead Technician to join our dynamic team. The ideal candidate will possess a strong mechanical background and demonstrate proficiency in both hands-on technical work and leadership responsibilities. This role involves overseeing technical projects, providing field service support, and ensuring that all tasks are executed efficiently and effectively. The Lead Technician will play a crucial role in maintaining high standards of service delivery while mentoring junior technicians.

Elite Home Entertainment is currently seeking an onsite AV Technician who will support all audiovisual needs, executive level events, and end-user technologies. ATTENTION TO DETAIL IS A MUST! WILL TRAIN THE RIGHT CANDIDATE!

Excellent customer communications skills combined with strong AV technical background is a plus but not required. This is NOT a Help Desk or Customer Support role handling calls for Network, Desktop or other IT issues. This position REQUIRES in-depth knowledge of AV technologies or the willingness to learn the trade.

Responsibilities

• * Review project design, check staged equipment, load truck
• * Inspect job site, complete job as per work order & system design
• * Installation of home theater and surround sound equipment, in addition to other consumer home technology such as networking
• Specific on-site tasks may include running wire behind walls and in ceilings to create a clean & finished look for the client
• * Train customer in use of system in a patient, polite and professional manner
• * Complete end of day paperwork and time sheets
• * Maintain vehicle and its inventory
• * Manage any Junior level A/V Techs and Installers if applicable Required Skills:
• * Excellent customer service skills
• * Ability to troubleshoot complex audiovisual systems
• * Superior problem-solving and diagnostic skills
• * Strong computer skills
• * Ability to work independently
• * General mechanical aptitude and a working knowledge of hand and power tools preferred * Construction experience preferred but not required.

The ability to complete quality workmanship is critical with what we do.

Other Qualifications and Responsibilities include:

• Valid driver's license.
• Pass a drug and background test.
• Must be able to lift up to 50 pounds and be able to spend time on your feet and knees.
• Can read and follow instructions for installations.
• Be able to keep daily records of jobs with complete and accurate paperwork.
• Efficient with power tools.
• Self-motivated and a willingness to learn.
• Strong problem solving and critical thinking skills.
• Professional and courteous attitude, and the ability to interact and work with clients.
• Background at a technical college is a plus, but not a requirement.
• Previous work and knowledge of security systems would also be a plus.

Compensation will be based on your previous experience and training. In addition to a salary, the position also includes the opportunity to earn commissions.

Our company services the Baltimore/Washington area, eastern Maryland, parts of Pennsylvania and Delaware. We are looking for someone to advance and grow with our company. If you would like to be a part of our organization, please submit your resume, and/or any questions.

Job Type: Full-time

Pay: $18.00 - $40.00 per hour

Benefits:

• 401(k)
• 401(k) 3% Match
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• No weekends
• Overtime

Application Question(s):

• This Job requires that you are on your feet and can also lift up to 50lbs or more at times of installations. Is this for you?

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Forest Hill, MD 21050 (Required)

Work Location: In person

Job Type: Full-time

Pay: $20.00 - $40.00 per hour

Benefits:

• 401(k)
• 401(k) 3% Match
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends
• Overtime

Application Question(s):

• Are you available for overtime and able to lift over 50lbs?
• Do you have a clean driving record?

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Forest Hill, MD 21050 (Required)

Ability to Relocate:

• Forest Hill, MD 21050: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $18 - $40