What are the responsibilities and job description for the Manager of Billing & Collection position at Elite Home Health Care?
About Elite
Elite Home Health Care is a licensed home care agency that provides professional homecare services in the New York Metropolitan area, Central, and Upstate NY Regions. At Elite, we only hire the most qualified nurses, home health aides and caregivers who are hand-picked based on their skills and capabilities. They are all licensed, insured and cleared with extensive background screening. But most importantly, our caregivers are known for their warmth, attentiveness and reliability. Our main goal is to deliver compassionate, professional, and integrity-centered care to our clients. We work within the community to provide quality home care for individuals in need. We are committed to providing our clients with the best possible and most compassionate care!
Qualifications and Skills:
Work Environment:
On-site
EHC1000
Elite Home Health Care is a licensed home care agency that provides professional homecare services in the New York Metropolitan area, Central, and Upstate NY Regions. At Elite, we only hire the most qualified nurses, home health aides and caregivers who are hand-picked based on their skills and capabilities. They are all licensed, insured and cleared with extensive background screening. But most importantly, our caregivers are known for their warmth, attentiveness and reliability. Our main goal is to deliver compassionate, professional, and integrity-centered care to our clients. We work within the community to provide quality home care for individuals in need. We are committed to providing our clients with the best possible and most compassionate care!
Job Summary
The Manger of Billing & Collections is responsible for the Service Eligibility, Authorization, Billing, and Collection functions in the Financial Operations department. The position ensures that bills are submitted timely, collections are being made efficiently and that authorizations are being entered, monitored and resolved correctly.
Essential Duties and Responsibilities:
- Manage and lead direct reports to ensure the authorization, billing and collection processes are followed
- Oversee the collections process to ensure timely and efficient collection of outstanding accounts receivable balances. Includes generating regular reports to provide guidance to the team for best results.
- Implement strategies to reduce delinquencies and improve cash flow which include engaging with payers for timely resolution of issues and payments
- Oversee authorization and pre-billing processes are followed, adhering to company policies and procedures.
- Collaborate with direct reports, team members and other departments to address and escalate discrepancies or issues.
- Identify opportunities to streamline processes, enhance efficiency, and improve accuracy within the authorization/collections department. Implement best practices and procedural improvements to optimize workflow and productivity.
- Provide training, support and mentorship to team members to enhance their skills and knowledge in billing, collections, and authorizations.
- Other job duties and projects as assigned.
Qualifications and Skills:
- Bachelor's degree in Accounting, Finance, Business Administration, or related field.
- 2 years in a supervisory or managerial role.
- Strong understanding of billing in various formats (UB04, 1500), collections, and authorization processes and best practices.
- Proficiency with MS Office, particularly Excel.
- Excellent communication and interpersonal skills, with the ability to interact effectively with internal and external stakeholders.
- Strong analytical and problem-solving abilities, with a keen attention to detail.
- Ability to work independently, prioritize tasks, meet deadlines, and work effectively in a fast-paced environment.
Work Environment:
On-site
EHC1000
