What are the responsibilities and job description for the Retail Security Officer position at Elite Investigations?
Retail Security Officer
This position necessitates that the employee remain standing or walking while on duty, as it is located within a retail store environment.
As a Retail Security Officer, the primary responsibility will be to actively monitor and patrol designated areas within the store to deter and prevent theft. The officer will be required to pay close attention to all activities, observing customer behavior and staff interactions in order to identify any potentially suspicious actions. Maintaining clear and continuous communication with the manager on duty is essential, as this facilitates the immediate reporting of any unusual occurrences or potential security threats.
The responsibilities also encompass the implementation of effective loss prevention strategies and procedures. This includes educating staff about security protocols, conducting regular training sessions, and ensuring adherence to all security measures in order to minimize risks and losses.
Furthermore, this role involves monitoring and promptly responding to security alarms, investigating any alerts to ascertain potential theft or unauthorized access. Providing exemplary customer service is integral to this position; the officer will assist customers with inquiries or concerns, thereby fostering a positive shopping environment while remaining vigilant regarding security. The ability to effectively balance these responsibilities will significantly contribute to the overall safety and integrity of the retail operations.
Qualifications :
- Strong knowledge of loss prevention procedures and protocols
- Excellent written and verbal communication skills for report writing and conflict management
- Ability to handle stressful situations calmly and professionally
- Attention to detail and strong observation skills
- Ability to work independently as well as in a team environment
- Must possess previous retail security experience
Elite Investigations has been committed to providing top-tier guard services for over 40 years, guided by the principle that exceptional personnel attract exceptional clientele. Our mission is centered on sourcing only the highest caliber talent within the security industry.
We are currently seeking qualified individuals to join our team. As a member of the Elite family, you will enjoy the advantages of working for a well-integrated security company that fosters a supportive and flexible work environment. We prioritize internal promotions and offer numerous opportunities for career advancement.
At Elite Investigations, we are dedicated to building a visionary future, and we proudly uphold our status as an equal opportunity employer.
If you are a motivated individual who values customer service and is interested in a career in security, we encourage you to reach out to us.
Salary : $18
