What are the responsibilities and job description for the Front Desk Agent position at Elite Martial Arts?
Job Title: Front Desk Agent
Company: Elite Martial Arts
Job Type: 27-30 hours per week
About Us:
Elite Martial Arts is more than just a school — we’re a family. We help kids, teens, and adults grow in confidence, discipline, and strength through structured martial arts training in a positive and supportive environment. As our front desk associate, you'll be the first friendly face families see when they walk through our doors — and a key part of making each student’s experience unforgettable.
Position Summary:
We’re looking for a reliable, friendly, and organized Front Desk Associate to join our team. This role is perfect for someone who enjoys working with children and families, thrives in a fast-paced environment, and is committed to outstanding customer service.
Responsibilities:
- Greet students and parents warmly and professionally
- Answer phones, respond to inquiries, and manage appointment scheduling
- Assist with student check-ins and class attendance
- Process payments and maintain accurate records
- Support basic administrative tasks (filing, organizing, data entry)
- Help maintain a clean and organized front area
- Communicate effectively with instructors and families to ensure smooth class operations
What We’re Looking For:
- Friendly, outgoing personality and a positive attitude
- Excellent communication and customer service skills
- Strong attention to detail and time management
- Ability to work evenings (typically 3:30–8:30 PM) and Saturday mornings
- Basic computer skills (email, spreadsheets, point-of-sale systems)
- Previous experience in customer service or working with children is a plus
- Must be at least 18 years old
Bonus Points If You Have:
- Experience in a front desk, receptionist, or office assistant role
- Familiarity with martial arts, fitness centers, or youth programs
Compensation and Benefits:
- $13.00-$16.00 per hour, based on experience and performance.
- Approximately 27-30 hours per week: Monday-Thursday, evening hours and Saturday Morning hours, with occasional special events.
- Retirement plan.
Why Join Elite Martial Arts?
- Positive and team-oriented work culture
- Make a real impact on families in our community
- Opportunities for advancement and growth
- Staff discounts on programs and events
If you're organized, upbeat, and passionate about helping others, we’d love to meet you! Apply today and become part of the Elite family.
Job Type: Full-time
Pay: $13.00 - $16.00 per hour
Benefits:
- Retirement plan
Schedule:
- Evening shift
- Weekends as needed
Work Location: In person
Salary : $13 - $16