What are the responsibilities and job description for the Remote Customer Service Representative position at Elite Match Careers(Talent Pairing)?
This is a remote position.
We are seeking a compassionate and detailoriented Remote Customer Service Representative to join our team. In this role you will provide exceptional virtual support ensuring that customer inquiries are addressed promptly and effectively. Key responsibilities include accurately documenting interactions resolving customer concerns and delivering highquality service that aligns with our mission to make healthcare more personal convenient and affordable.
You will also collaborate with internal and external stakeholders to ensure seamless coordination and uphold patient privacy while leveraging advanced technology platforms for communication and reporting.
Requirements
Requirements :
Required Skills & Qualifications :
Current unrestricted license in an eligible state (e.g. Mississippi).
- Master s Degree in Family Nurse Practitioner (FNP) and PsychMental Health (PMHNP) with National Board Certification.
- Minimum of two years of medically relevant experience.
- Proficiency with electronic health records (EHR) and virtual care platforms.
- Highspeed broadband internet connectivity.
Preferred Skills :
Bilingual proficiency (e.g. Spanish) is an advantage.
Benefits
Benefits :
Join our team to make a meaningful impact while enjoying the flexibility of remote work and a supportive organizational culture!
Education
Educational Qualification : Master s Degree in Family Nurse Practitioner (FNP) and Psych-Mental Health (PMHNP) with National Board Certification.
Salary : $38 - $81
