Dock & Door Technician

Description

Field Dock & Door Technician

Elite Material Handling, LLC is the premier material handling company in DFW and Houston. We strive to be the customer’s first choice in the material handling industry, and it all begins with our employees. Our experienced and highly trained staff are quick-thinkers and solution-minded professionals, ready to help with any problem, whether it’s forklift sales, equipment rental, warehouse equipment and racking, dock & door, service and more.

Job Summary

The Field Dock & Door Technician will travel to the customers’ location and will be responsible for performing on-site inspection, repairs, planned maintenance, removal and installation of dock levelers, doors, restraints, and various industrial equipment.

Key Job Responsibilities

· Perform service, maintenance, repair, and installation on Commercial Overhead Doors, Dock Equipment, and various warehouse equipment.

· Troubleshoot and repair mechanical, hydraulic, pneumatic, and electrical systems.

· Read and interpret maintenance manuals, service bulletins, and other specifications.

· Provide information and recommend services to customers and the Sales team.

· Identify and order parts required to complete repairs and/or routine maintenance.

· Manage work orders and time sheets (paper and digital) for each job and turn-in within 24 hours of completion.

· Perform hazard assessments and maintain a high standard of safe work practices and quality control.

· Follow company and OSHA safety rules and guidelines. Avoid injuries and damage to property, loss of unused materials and clean-up of work area debris and complete all necessary company training in a timely manner.

· Perform other duties as assigned by the department manager.

Requirements

· A minimum of 2 years of experience with repair and maintenance of Commercial Overhead Doors, Dock Equipment, and/or other industrial equipment.

· Experience in welding, steel fabrication and electrical a plus.

· Ability to thrive in a fast paced, technology driven, service environment.

· Possess strong teamwork skills.

· Able to work without supervision. Occasionally, will work in a team environment.

· Must be able to communicate effectively, verbal, and written, with management and customers.

· Able to manage time effectively, as well as complete service reports, timecards, and parts ordering.

· Technical school training and OEM certification a plus. Examples of training would include: AAADM; Rytec; Entrematic; Kelley; Poweramp; Wayne Dalton; etc.

· Must have schedule flexibility, as services may be performed during evenings, weekends or holidays.

· Willingness to work overtime.

· High School Diploma or GED is required.

· Must have a valid A, B or C Driver’s License with a Department of Motor Vehicles (DMV) driving record acceptable to insurance carrier.

· The selected candidate will be required to pass a criminal history background check.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to wear approved Personal Protective Equipment (PPE), carry tools, use hands to maneuver, handle or feel, and hear and talk. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move tools and equipment up to 100 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work is performed in various locations, including, but not limited to, warehouses, distribution centers, manufacturing plants, refineries, and hospital settings. Employees may work with co-workers’ side-by-side with a moderate level of activity being performed. Exposure to high voltage AC/DC power is very common in many work environments. The noise level in the work environment is moderate to high.

*This job description is subject to change at any time.

Elite Material Handling, LLC considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

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