Planned Maintenance Billing Coordinator

Description

Elite Material Handling, LLC is the premier material handling company in DFW and Houston. We strive to be the customer’s first choice in the material handling industry, and it all begins with our employees. Our experienced and highly trained staff are quick-thinkers and solution-minded professionals, ready to help with any problem, whether it’s forklift sales, equipment rental, warehouse equipment and racking, dock & door, service and more.

Job Summary

The Planned Maintenance Billing Coordinator is responsible for scheduling services for both new and existing customers in the Planned Maintenance (PM) Department. This role involves communicating with customers and technicians through various channels—such as phone, email, and text—to ensure that PM services are delivered as scheduled. Additionally, the administrator will create accurate work orders and ensure that parts are properly staged for the next business day.

Key Job Responsibilities

· Schedule Planned Maintenance (PM) with end-user customers.

· Follow-up with Technician’s with weekly Work-in-Process (WIP) Reports.

· Open PM work orders for scheduled PM’s and ensure that parts are pulled, staged, and assigned to a Technician.

· Open PM work orders for scheduled Break-In PMs on new equipment for end-user customers, company owned rental equipment, and ensure that parts are pulled, staged, and assigned to a Technician.

· Assist with keeping all bins, aisles, and storage areas clean, clearly labeled, and uncluttered,

· Follow company and OSHA safety rules and guidelines. Avoid injuries and damage to property, loss of unused materials and clean-up of work area debris and complete all necessary company training in a timely manner.

· Perform other duties as assigned by the Department Manager.

Requirements

· Ability to thrive in a fast paced, technology driven, service environment.

· Possess strong teamwork skills.

· Ability to multi-task.

· Ability to utilize the available time to organize and complete work within given deadlines.

· Must be able to communicate effectively, verbal, and written, with management and customers.

· High School Diploma or GED is required.

· The selected candidate will be required to pass a criminal history background check.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to maneuver, handle or feel, and hear and talk. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move parts and equipment up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work is performed in an office and warehouse / distribution center setting. Employees may work with co-workers’ side-by-side with a moderate level of activity being performed.

*This job description is subject to change at any time.

Elite Material Handling, LLC considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

EMH*