What are the responsibilities and job description for the Sales Coordinator position at Elite Material Handling LLC?
Description
Elite Material Handling, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years! We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today.
Elite Material Handling, LLC is the premier material handling company in DFW and Houston. We have solutions for anything and everything you might need for your business. Our experienced and highly trained staff are quick-thinkers and solution-minded professionals, ready to help with any problem, whether it’s forklift sales, equipment rental, warehouse equipment and racking, dock & door, service and more.
The Allied Sales Coordinator will be responsible for performing support for all the sales staff, both in Houston and Grapevine. They will work with our Allied Project Coordinator, vendors and customers as needed to ensure all details of the jobs as submitted by our Sales Representatives.
At Elite Material Handling we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:
- Competitive pay – Plus incentive opportunities!
- Full benefits package that starts day one – Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage.
- Competitive PTO and Paid Holidays
- Uniform and boot allowance
- Training and mentoring – Learn from our experts in the industry
- Advancement opportunities
Link to benefits overview: Benefits
The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.
The Allied Sales Coordinator will be responsible for performing support for all the sales staff, both in Houston and Grapevine. They will work with our Allied Project Coordinator, vendors and customers as needed to ensure all details of the jobs as submitted by our Sales Representatives.
Key Job Responsibilities
- Communicate effectively within the organization to meet required deadlines.
- Communicate effectively with sales representatives and project coordinator to ensure accuracy and efficiency with all allied projects.
- Make outgoing phone calls to customers, vendors, and others regarding status or to obtain any information requested to provide accurate details of job status on WIP reports.
- Enter and track transportation / delivery of inbound / outbound equipment providing ‘Receivers’ with detailed information.
- Create and manage equipment profiles as needed, vendor POs and customer invoices in company software.
- Track orders and acknowledgements / update ETAs, specs, MISC info and communicate this information in a timely manner to sales staff.
- Communicate and confirm with shop porter, tagged units as they come in with proper information / alert staff and departments as needed.
- Receive and coordinate new allied sale orders from sales staff, process and enter in company software, acknowledge, and manage to finish in a support role.
- Effectively communicate with Sales Finance Coordinator all costs, revenue and expected receivable or payment terms associated with each sale.
- Update serial #’s, lease info, vendor registration, and warranty file in company software Softbase as needed / requested.
- Understand shared drive file systems and organize related documents in proper folders for each sale transaction/job to locate quickly and access as needed.
- Review and confirm accuracy of information provided by multiple sources.
- Work in a partnership with all departments to ensure completion of daily tasks.
Requirements
- Strong operating knowledge of Microsoft Outlook
- Intermediate accounting skills
- At least 2 years customer service experience
- High School Diploma or GED equivalent
- Valid Driver's License
- Willing to learn new methods of working with others
- Must possess excellent written and verbal communication skills
- Team positive attitude is a must
- Must have strong attention to detail, ability to prioritize duties and responsibilities efficiently
- Proficient in data entry to include typing and 10-key
- Winning attitude and great communication skills
- Basic understanding of costs, revenue, and gross profit
- Sales background, just a plus not required,
- Check calendar for interview availability Mon 10-3, the 16th, and she can do phone interviews 17-19 and 23 of Dec.
- week of the 30th and the 31st, she is also available Monday, Opens back up January 13th
- Assessment test will be required - Need strength in MS apps, basics of accounting
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit up to 8 hours; use hands to type, maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in an open-office setting, with co-workers working side-by-side and a moderate level of activity being performed by co-workers across the office. The noise level in the work environment is moderate.
*This job description is subject to change at any time.
Elite Material Handling, LLC considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.
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