What are the responsibilities and job description for the Receptionist position at Elite Medical Health & Wellness?
Work for an Elite organization with a mission to improve the health and wellness of organizations, one life at a time.
Elite Corporate Medical Services is looking for a highly-organized and detail-oriented Receptionist to join our clinic in San Luis Obispo. The ideal candidate will play a key role in ensuring the smooth operation of our clinic by managing essential administrative tasks and providing outstanding patient service. This position requires multitasking in a fast-paced environment, strong communication skills, and the ability to handle sensitive patient information with professionalism and confidentiality.
If you are a dedicated and detail-oriented individual with excellent communication skills and a passion for patient care, we encourage you to apply for this rewarding opportunity.
Duties/Responsibilities:
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Maintain and update patient records with accuracy and confidentiality in adherence to HIPAA guidelines.
- Verify patient insurance eligibility and benefits prior to visits.
- Review, process, and submit lab orders and billing information.
- Manage check-ins, check-outs, and patient scheduling, including rescheduling and follow-up calls.
- Manage patient appointments, including scheduling, rescheduling, and handling cancellations.
- Process patient referrals and coordinate with external providers when necessary.
- Manage clinic phones and voicemail, ensuring prompt and professional responses.
- Maintain clinic spreadsheets and ensure all required documentation is scanned and organized.
- Verify and ensure all required documentation for pre-employment and workers' compensation visits are scanned and filed appropriately.
This description is intended to provide a general overview of the position. It is not exhaustive or comprehensive. Other duties may be assigned as needed.
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High school diploma or equivalent.
- Previous experience as a receptionist, administrative assistant, or similar role preferred.
- Strong organizational and multitasking skills with attention to detail.
- Proficient in using Microsoft 365 or other office software and ability to learn how to use other software.
- Excellent communication and customer service skills.
- Ability to maintain confidentiality and adhere to HIPAA guidelines.
Join our dynamic team at Elite Corporate Medical Services, a concierge health organization dedicated to designing health clinic settings based on client needs for employees and their families. Additionally, Elite Corporate Medical provides services to college students at school sites. Our exclusive services are not open to the general public. At Elite Corporate Medical Services, we are committed to improving the health and wellness of organizations, one life at a time. Our Elite Team is comprised of innovative, collaborative, and fun individuals who share a common goal of making a positive impact on the lives of others.
Benefits:
- Access to Elite clinics for employee and immediate family
- Paid Sick time
- Paid Vacation time
- Medical, Dental and Vision insurance
- Employee assistance program
- Company paid Life and AD&D insurance
- 401(k) with match