What are the responsibilities and job description for the Customer Service Associate position at Elite Orlando?
We have perfected the ability to provide local business development solutions for nationally recognized telecommunications brands. Our clients are at the top of their field, and we pride ourselves in the ability to connect their offerings to the local community. Customer Service Associates are at the forefront of that pathway, and we continue to surpass expectations in client sales, consumer engagement, and outreach goals.
We are looking for a future Customer Service Associate who can recognize customer needs through brief discussions within the local region. If you are looking to build your business knowledge, develop sales experience, work with people, and have a stable career, the Customer Service Associate position is for you!
Customer Service Associate Position Responsibilities:
- Initiate and complete customer service and sales process for client products and services through direct introduction to local consumers
- Collaborate with other Customer Service Associates and management to build on customer service options given current sales options
- Build a sound understanding of the communications industry and client developments to represent client abilities and offerings in the local community properly
- Train on client protocol, products, promotions, sales, and specialized discounts to properly service potential customers
- Approach customers with friendly and respectful communication to prompt conversation and initiate the sales process
Our Next Customer Service Associate Will:
- Have professional and effective communication skills
- Be enthusiastic about working with others both within the office and with potential consumers
- Take the time to collaborate with other office departments and fellow Customer Service Associates to build more sales, customer service, and product knowledge
- Pay attention to market dynamics and work with upper management to meet industry standards for sales, engagement, and service
Basic Qualifications for Customer Service Associate Position:
- High School Diploma or GED required
- Previous knowledge of customer service, sales, or marketing is preferred
- Ability to absorb entry-level training and implement it in consumer-focused situations
- Practical communication skills, whether working in the office or with potential customers
Job Type: Full-time
Pay: $40,000.00 - $52,000.00 per year
Benefits:
- Professional development assistance
Shift:
- Day shift
Work Location: On the road
Salary : $40,000 - $52,000
