What are the responsibilities and job description for the Patient Care Coordinator position at Elite Orthodontics?
Job description
Front Desk Receptionist Bilingual
Elite Orthodontics and Elite Pediatric dentistry is growing! We are looking for a experienced front desk with caring personality to join our amazing team.
Must have reliable transportation, willing to commute to 3 locations within the Northern Virginia Region. Falls Church, Faifax, and Woodbridge!
Applicant should meet the following criteria to be considered:
- Have excellent communication skills (Both Spoken and written English and Spanish)
- Can properly analyze and enter data
- Willingness to learn, or already understands the basics of Dental Insurance
- Pays attention to small details
- Confident answering phones
- Enjoys interacting with patients
- Is computer literate
- A Team player
- Can work independently when needed
- Understands mathematics/ Financial transactions
- Basic understanding of EMR applications is preferred but not required
- Spanish speaking is an absolute plus
- Must be willing to work on some weekends (rotations)
Responsibilities
- Provide exceptional customer service at the front desk, greeting patients and addressing inquiries in both English and Spanish.
- Manage patient scheduling and maintain accurate records in the medical office system.
- Assist with medical administrative support, including handling phone calls and processing patient information.
- Utilize medical terminology to communicate effectively with healthcare professionals.
- Ensure a clean and organized office environment to enhance patient experience.
- Support the dental office team as needed, demonstrating flexibility and teamwork.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Falls Church, VA: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Experience:
- Computer skills: 1 year (Preferred)
- Customer service: 1 year (Required)
Willingness to travel:
- 75% (Required)
Work Location: Multiple locations
Job Type: Full-time
Pay: $16.00 - $26.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Opportunities for advancement
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Falls Church, VA 22042 (Required)
Ability to Relocate:
- Falls Church, VA 22042: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $26