What are the responsibilities and job description for the Front Desk Medical Receptionist position at Elite Orthopedics and Sports Medine PLLC?
Job Title: Front Desk Medical Receptionist
Company: Elite Orthopedics and Sports Medicine
Location: 1333 SE 25th Loop, Unit 103, Ocala, FL 34471
Employment Type: Part-Time
About Us:
Elite Orthopedics and Sports Medicine is a premier provider of comprehensive orthopedic care and sports medicine services. We pride ourselves on delivering exceptional patient experiences and fostering a collaborative, supportive work environment. Join our dynamic team and make a difference in the lives of our patients every day!
Job Description:
We are seeking a personable and organized Front Desk Medical Receptionist to join our team. As the first point of contact for our patients, you will play a key role in ensuring smooth clinic operations and creating a welcoming environment. The ideal candidate will have a background in the medical field, strong communication skills, and a passion for providing outstanding customer service.
Responsibilities:
- Greet patients warmly and check them in for appointments.
- Schedule, confirm, and manage patient appointments using the practice’s scheduling software.
- Verify and update patient information, including insurance details, accurately.
- Answer phone calls, address inquiries, and route messages to appropriate team members.
- Handle patient payments, process co-pays, and manage receipts.
- Maintain organized and confidential patient records in compliance with HIPAA regulations.
- Support administrative tasks, including scanning, faxing, and filing documents.
- Collaborate with clinical staff to ensure efficient patient flow and address any concerns.
Qualifications:
- Education: High school diploma or equivalent required
- Experience: At least 1 year of experience in a medical office or healthcare setting preferred.
- Knowledge of medical terminology and health insurance plans.
- Familiarity with electronic medical records (EMR) systems is preferred.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Skills and Attributes:
- Excellent interpersonal and communication skills.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Friendly, professional demeanor with a patient-centered approach.
- Ability to handle sensitive and confidential information with integrity.
- Problem-solving skills and a proactive mindset.
What We Offer:
- Competitive hourly based on experience.
- Part-time flexible position.
- Opportunities for professional growth and development.
- A supportive, team-oriented work environment.
How to Apply:
If you are passionate about providing excellent patient care and meet the qualifications above, we’d love to hear from you! Please submit your resume and a brief cover letter to elite.ortho@yahoo.com.