Patient Care Coordinator

Job Description

Job Description

Patient Care Coordinator - Transform Lives Through Regenerative Medicine

Are you ready to make a meaningful impact in the lives of those suffering from musculoskeletal pain? Join our mission-driven team dedicated to delivering life-changing improvements in functional status and quality of life for our patients. At the forefront of advanced, cutting-edge treatments, we provide Regenexx procedures in a compassionate, patient-centered care environment that values continuous improvement and clinical excellence. If you are passionate about elevating patient outcomes and committed to the pursuit of excellence, we invite you to be part of our dynamic team and transform lives every day.

We are seeking a passionate professional to join our premier Regenexx practice. As a Patient Care Coordinator, you will guide prospective patients through their transformative journey while building a rewarding career.

Primary Responsibilities

Your role centers on connecting with patients to understand their orthopedic needs and help them achieve life-changing results. You will conduct personalized consultations, present customized treatment plans, and shepherd patients through their decision-making process. Managing the full sales cycle, you'll track key metrics while maintaining the highest standards of patient care and professionalism.

Essential Functions

As a Patient Care Coordinator, you will be responsible for scheduling patient appointments and ensuring they are fully prepared for their visit. You will provide clear communication about procedures, answer questions, and assist with any necessary pre-visit requirements. Additionally, you will collaborate with the medical team to ensure a seamless patient experience. Your role will also include front desk responsibilities, such as checking in patients, and maintaining accurate records in our CRM system. Strong organizational and customer service skills are essential to supporting both patients and the healthcare team effectively.

You will lead consultations with prospective patients, clearly communicating procedure benefits and financing options. Building strong relationships with the medical team ensures seamless patient experiences. You'll manage your sales pipeline through our CRM system while meeting or exceeding monthly revenue targets.

Ideal Candidate Qualifications :

• Experience : Minimum of 2 years in consultative sales, preferably in regenerative medicine, medical devices, or healthcare-related fields .
• Medical Knowledge : Understanding of medical terminology, patient care coordination, and healthcare procedures to effectively communicate treatment options.
• Interpersonal Skills : Strong ability to connect with patients and medical professionals, demonstrating high emotional intelligence and empathy .
• Sales & Performance : Proven track record of sales achievement , with the ability to educate patients on procedures and financing options.
• Education : A bachelor’s degree is preferred
• Schedule Flexibility : Availability to work evening and weekend hours as needed to accommodate patient schedules.
• Technology Proficiency : Comfortable using CRM systems, electronic medical records (EMR), and other scheduling tools .

Compensation and Benefits

We offer an attractive compensation package that includes competitive compensation plus uncapped commissions. Full benefits encompass medical / dental coverage, paid time off, 401(k) matching, and sales training. Top performers enjoy significant earning potential through our bonus structure.

Position Type : Full-time

Join our dynamic team and build a rewarding career helping patients regain their active lifestyle.