PARKING ATTENDANT/MAINTENANCE PORTER

Exciting opportunity for an individual looking to join an innovative parking management company in downtown Jacksonville. Our Parking Attendants are responsible for a variety of activities such as: delivering top-quality customer service, maintaining facilities, providing janitorial services, generating sales, operating cash registers and supporting loss prevention activities in adherence with all Company policies.

The ideal candidate must have a strong work ethic, be courteous, reliable, efficient, and professional.

Qualifications:

• Excellent interpersonal, relationship, communication (both written and oral), customer service, and organizational skills.
• Ability to work in a fast paced, stressful environment and possess the flexibility to adapt to a rapidly changing work environment.
• Ability to maintain a flexible schedule to meet operational needs. This may require occasionally working outside of regularly scheduled hours.
• Ability to read, count, and write to accurately complete all documentation.
• Ability to apply basic mathematical skills such as adding, subtracting, multiplying, dividing in all units of measure. Ability to make correct change for customers.
• Ability to move, handle, and lift equipment generally weighing 0-50 pounds.
• Ability to work in both inside and outside environmental conditions requiring prolonged standing, sitting, and other physical activities necessary to perform the job duties.
• Ability to work at multiple job locations as needed.

Education and Experience Requirements:

• Ability to pass a background investigation
• Ability to pass a 10-panel drug screening
• High school/trade school diploma or equivalent
• Must be 18 years of age or older.
• Must possess a valid Florida Driver's License with no more than three (3) points.
• Previous experience in custodial practices preferred
• General knowledge of cashier/customer service experience preferred

Responsibilities:

• Delivers exceptional customer service and meets customer’s needs at all times.
• Understands and responds appropriately to customer problems or complaints while maintaining a refined and polite demeanor.
• Provides customers with information regarding location specifics within the city.
• Guides customers to the appropriate parking spaces.
• Processes payment information through computer systems, POS register systems, and completes all required paperwork according to policy.
• Maintains security of cash and compiles reports of collected revenue.
• Correctly quotes prices for parking services for which money is received to potential customers.
• Provides innovative ideas for addressing high traffic situations.
• Performs a variety of cleaning duties such as sweeping, emptying garbage, cleaning fixtures, disinfecting and deodorizing toilet bowls and sinks, cleaning walls, floors, handrails, stairwells, doors and elevators, picking up trash throughout the garages and surrounding areas of adjoining buildings, trimming bushes and trees.
• Ensures all tools and equipment are properly used and maintained, and follows appropriate OSHA, safety, and fire regulations and guidelines.
• Completes any other responsibilities delegated by the Parking Supervisors, Assistant General Manager, and General Manager.
• Ensures compliance with Company policies, procedures, and practices; and supports Company loss prevention efforts.