What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Elite Physical Medicine and Rehabilitation?
Summary
As a Medical Receptionist/Front Desk, you will be essential in providing outstanding administrative support and patient service within our healthcare facility. Reporting directly to the Office Manager, you will utilize your core skills in medical office experience and clerical duties to manage patient records, handle multi-line phone systems, and ensure a welcoming front desk environment. Your premium skills in EHR systems and HIPAA compliance will enhance operational efficiency, while your relevant skills in Microsoft Office and customer service will contribute to a seamless patient experience. Join our team to make a positive impact in healthcare delivery.
Qualifications
- Proven experience in medical administrative support and front desk operations
- Proficient in managing medical records and patient service
- Strong computer skills, including familiarity with EHR systems such as eClinicalWorks
- Knowledge of HIPAA regulations and medical terminology
- Excellent customer service and clerical skills
- Ability to handle multi-line phone systems and maintain office organization
Responsibilities
- Manage up to 15 patients at a time while working alongside the doctors and nurse practitioner
- Reception duties- checking patients in; scheduling; confirmation calls; recalls; collecting payments; communicating with doctor and clients effectively
- Responsible for sending out to patients thank you, welcome, and birthday cards
- Participate in weekly company meetings that indicate overall weekly business progress, production, and future proceedings
- Provide efficient and effective customer service through multitasking, directing, and overseeing 600 patient visits on a weekly basis
- Closing the office
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Schedule:
- 12 hour shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $16 - $18
