What are the responsibilities and job description for the Client Success Director position at Elite Placement Group, LLC?
Elite Placement Group, LLC
A fast-growing B2B SaaS organization seeks a seasoned professional to join its Post Sales Operations team.
The ideal candidate will take ownership of the client onboarding experience, optimize onboarding processes, and drive continuous improvement initiatives. They will partner closely with Sales, Operations, Customer Service, and Risk teams to ensure alignment and coordinate internal and external stakeholder needs.
Responsibilities:
- Take full ownership of the client onboarding experience
- Optimize onboarding processes and drive continuous improvement initiatives
- Partner closely with Sales, Operations, Customer Service, and Risk teams to ensure alignment
- Coordinate internal and external stakeholder needs
Requirements:
- Bachelor's degree in a relevant field
- 5 years of experience in a role supporting a corporate sales function ensuring client success
- Experience in a B2B SaaS environment is required
- Must have experience working with Salesforce
