What are the responsibilities and job description for the Post Sales Operations Lead position at Elite Placement Group, LLC?
Join Our Team
We are seeking a highly skilled professional to join our Post Sales Operations team as a Client Onboarding Manager. In this role, you will be responsible for taking ownership of the client onboarding experience, optimizing onboarding processes, and driving continuous improvement initiatives.
You will partner closely with Sales, Operations, Customer Service, and Risk teams to ensure alignment and coordinate internal and external stakeholder needs. This is a great opportunity to grow, build cross-functional relationships, and make a lasting impact on the client journey.
Responsibilities:
- Take ownership of the client onboarding experience
- Optimize onboarding processes and drive continuous improvement initiatives
- Partner closely with Sales, Operations, Customer Service, and Risk teams
Requirements:
- Bachelor's degree in a relevant field
- 5 years of experience in a role supporting a corporate sales function ensuring client success
- Experience in a B2B SaaS environment is required
- Must have experience working with Salesforce
