What are the responsibilities and job description for the Tow Driver/Operator position at Elite Roadside LLC?
Overview
We are seeking a extremely dedicated responsible and skilled Tow Truck Driver to join our team. The ideal candidate will possess a strong commitment to providing exceptional customer service while ensuring the safe and efficient towing of vehicles. This role requires a blend of mechanical knowledge, driving expertise, and conflict management skills to navigate various situations on the road.
Responsibilities
- Operate tow trucks, including flatbed and manual transmission vehicles, to safely transport disabled or inoperable vehicles.
- Perform automotive diagnostics to assess vehicle conditions before towing.
- Load and unload vehicles with care, ensuring no damage occurs during the process.
- Provide excellent customer service by communicating effectively with clients and addressing their needs.
- Manage conflicts that may arise during towing operations, maintaining professionalism at all times.
- Conduct routine inspections of towing equipment to ensure safety and compliance with regulations.
- Maintain accurate records of services performed and any incidents that occur during towing operations.
Skills
- Strong conflict management abilities to handle challenging situations calmly and effectively.
- Proficient in automotive diagnostics to identify vehicle issues before towing.
- Excellent customer service skills to ensure a positive experience for clients.
- Experience driving tow trucks, particularly flatbed models, with a solid understanding of manual transmission operation.
- Mechanical knowledge to perform basic repairs or assessments as needed.
- Ability to load and unload vehicles safely and efficiently while adhering to safety protocols.
- Having or possessing the skills to also offer other services we do to our customers to ensure we give the best customer service to our customers. This gives the individual to really maximize the earning potential of every candidate with no ceiling.
Join our team as a Tow Truck Driver and contribute to providing reliable roadside assistance while enhancing your skills in a dynamic work environment.
Job Types: Full-time, Part-time
Pay: $15.00 - $35.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid training
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- On call
- Overnight shift
- Rotating weekends
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Tips
Work Location: In person
Salary : $15 - $35