What are the responsibilities and job description for the Service & Repair Plumbing Technician position at Elite Rooter?
We are Elite Rooter Plumbing - a residential service and repair plumbing company who are
experts in drains & sewers. We are committed to maintaining the highest standards of
excellence and innovation. We take pride in being a customer experienced focused plumbing
company. Elite Rooter currently has multiple locations in California, Arizona, Colorado, and
Idaho with plans to continue rapidly growing.
We are currently seeking an experienced Service Technician to join our team. Our Technicians
have the opportunity to diagnose plumbing problems, determine the best course of action for
repair, write estimates, and perform the necessary repairs/installations. Technicians will work
both independently and collaboratively. Success in this role comes from a customer service
mindset. We are hiring for an immediate, full-time employment.
Responsibilities:
• Dispatch to jobs, provide estimates, sell plumbing jobs, write out invoices and collect
payment from the customer.
• Diagnose, repair, and maintain various plumbing systems, including water, sewer, and
drainage lines.
• Knowledge of Servicetitan software
• Maintain accurate record keeping regarding work performed
• Daily communication with the field supervisor and dispatcher
• Able to diagnose and explain plumbing issues with customers and address the
problem.
• Effective communication skills that instill confidence in our customers
• Maintain a clean, safe, and organized work environment, including company vehicles
and equipment.
• Regular maintenance of the company's vehicle & equipment; Communicate with
management if either needs attention or repair.
• Maintain a clean driving record.
• Maintain a professional and well-groomed appearance.
• Follow all company policies.
Benefits:
• No On-call
• 7:30am to 5:00pm Monday thru Friday.
• Saturdays are half a day. No Sundays
• Fully-Equipped Company Truck with Parts and Equipment & gas card
• Company Uniforms & iPad, gas cards, company credit cards
• Company paid health insurance
• Opportunity to continuously learn and continue to develop yourself and your plumbing
career
Qualifications:
• High school diploma or General Education Degree (GED)
• 1 year Plumbing experience in the service and repair industry highly preferred, drain
cleaning experience is a plus.
• Experience with sewer line inspections preferred
• Experience with Service Titan preferred
• Exceptional problem-solving and critical thinking skills
• Excellent communication and customer service skills
• Ability to work both independently and in a team environment
• Commitment to continuous learning and professional development
• Valid driver's license with a clean driving record
• Able to lift up to 60lbs
