Hospital Security Officer

Job Description

Key Responsibilities of Hospital Security Officers

• Access Control & Surveillance
• Monitor and control access to hospital premises, ensuring only authorized individuals enter restricted areas.
• Operate and monitor security cameras, alarm systems, and other surveillance equipment.
• Conduct regular security patrols to detect and prevent security threats.
• Emergency Response & Crisis Management
• Respond promptly to emergency situations such as medical emergencies, fires, or security breaches.
• Assist in the evacuation of patients, visitors, and staff during emergencies.
• Coordinate with local law enforcement and emergency responders when necessary.
• Safety & Threat Prevention
• Prevent unauthorized access, theft, vandalism, and other criminal activities.
• De-escalate conflicts and handle disturbances professionally.
• Enforce hospital policies, safety regulations, and visitor guidelines.
• Patient, Staff & Visitor Protection
• Ensure the safety and well-being of patients, hospital staff, and visitors.
• Escort staff, patients, and visitors when required, especially in high-risk situations.
• Assist with patient transport and restrain aggressive individuals if necessary (in compliance with legal and ethical standards).
• Incident Reporting & Documentation
• Maintain detailed records of security incidents, accidents, and suspicious activities.
• Complete and submit reports on security-related matters.
• Provide testimony or evidence in legal or disciplinary proceedings if needed.
• Collaboration & Communication
• Work closely with hospital administration, medical personnel, and law enforcement agencies.
• Participate in security training and emergency preparedness drills.
• Provide customer service by assisting visitors and guiding them as needed.
  

Qualifications:

• High school diploma or equivalent required. College education preferred
• Must be of 21 years of age at least
• Must exhibit exceptional customer service and communication skills, both verbal and written
• Must be able to attain a valid Guard License for Maryland or have applied and subsequently been issued such a license prior to employment.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test. Additionally, as a condition of continued employment, employee must maintain current active status of Guard License at all times, and must carry the license at all times while on duty
• Have an employment history demonstrating reliability and dependability
• Be able to handle emergency situations effectively while remaining calm
• Display a professional demeanor at all times
• Possess excellent customer service skills
• Be able to work independently while also being a team player
  
  

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must have the ability to handle high stress.

Essential Physical Functions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet)
• Climb stairs, ramps, or ladders occasionally during shift
• Occasionally bend/twist at waist/knees/neck to perform various duties
• Occasionally lift or carry up to 40 pounds
• Run as needed
• Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports, and other administrative tasks
• Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination
• Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones
• Work in various environments including adverse outdoor conditions such as cold (snow), rain or heat;
• Constant mental alertness and attention to detail required while setting priorities and following up on assignments
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills
• Must be able to read and understand all operating procedures and instructions
• Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment.
  
  

Please note: This job description does not list all duties or performance metrics of the role.

Employees may be asked to perform other duties. We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status. The location for the role is open and the city mentioned in the job posting is indicative. The role requires you to be in the region mentioned in the job title for the most part and it is preferred that you are located in/close to the region

Company Description

Elite Security Service and Solutions, is a highly professional private security firm based on a quality-based, results oriented approach to security with a known reputation as a leader in the industry. We specialize in providing innovative, customized, and cost-effective solutions to our client's security concerns. Since founding Elite Security Services and Solutions, LLC, we have held to a very simple philosophy: exceptional service to our customers to keep our customers. We want to ensure that these relationships continue well into the future. We at Elite Security believe that we are successful because of the individual contributions made by each of our employees. We are looking for skilled individuals who have the ability and commitment to deliver the finest services available to our customers to join our GROWING company.

If YOU are a dynamic leader with a passion for service excellence and would like to be an integral part of our success, please consider joining our team.

Elite Security Service and Solutions, is a highly professional private security firm based on a quality-based, results oriented approach to security with a known reputation as a leader in the industry. We specialize in providing innovative, customized, and cost-effective solutions to our client's security concerns. Since founding Elite Security Services and Solutions, LLC, we have held to a very simple philosophy: exceptional service to our customers to keep our customers. We want to ensure that these relationships continue well into the future. We at Elite Security believe that we are successful because of the individual contributions made by each of our employees. We are looking for skilled individuals who have the ability and commitment to deliver the finest services available to our customers to join our GROWING company. If YOU are a dynamic leader with a passion for service excellence and would like to be an integral part of our success, please consider joining our team.