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Sr. Claims Adjuster (Workers Compensation)

Elite Services
Austin, TX Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/14/2025

Must have TEXAS workers' compensation license and seeking 5 years experience in lost time work comp claims for TEXAS jurisdiction.

POSITION SUMMARY : Under minimal supervision manages all aspects of indemnity claims handling from inception to conclusion within established authority and guidelines.

DUTIES AND RESPONSIBILITIES :

  • Effectively manages a caseload of 110 to 160 workers' compensation files, including very complex claims.
  • Initiates and conducts investigation in a timely manner.
  • Determines compensability of claims and administer benefits, based upon state law and in accordance with established Company guidelines.
  • Manages medical treatment and medical billing, authorizing as appropriate.
  • Communicates with claimants, providers and vendors regarding claims issues.
  • Computes and set reserves within Company guidelines.
  • Maintains diary system for case review and documents file to reflect the status and work being performed on the file.
  • Communicates appropriate information promptly to the client to resolve claims efficiently, including any injury trends or other safety related concerns.
  • Adheres to all Company policies and procedures.
  • Conducts file reviews independently.
  • Other duties as assigned.
  • Essential job function.

EQUIPMENT OPERATED / USED : Computer, 10-key, fax machine, copier, printer, and other office equipment.

QUALIFICATIONS REQUIRED :

Education / Experience : High School Diploma or GED required. Bachelor's degree in related field (preferred); five (5) or more years related experience; or equivalent combination of education and experience.

Knowledge, Skills and Abilities :

  • Technical knowledge of statutory regulations and medical terminology.
  • Analytical skills.
  • Excellent written and verbal communication skills, including ability to convey technical details to claimants, clients and staff.
  • Ability to interact with persons at all levels in the business environment.
  • Ability to independently and effectively manage very complex claims.
  • Proficient in Word and Excel (preferred).
  • Other Qualifications :

  • Texas Workers Compensation License
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