What are the responsibilities and job description for the Medical Receptionist (Part-Time) position at Elite Sports Performance & Physical Therapy?
Elite Sports Performance & Physical Therapy in Stoughton, MA is seeking a personable, detailed-oriented, and well-organized professional to join the administration team of our established outpatient Physical Therapy and Sports Performance training company. We are looking for a team-oriented individual to provide administrative and operations support to our Physical Therapy and Sports Performance teams. The ideal candidate is customer service-oriented and committed to helping us provide the highest quality patient care, sports performance training, and personal training services. This position will be primarily based in Stoughton but the ability to work in our Foxboro location periodically is a plus. We are continuing to grow and offer strong potential for career growth for motivated, talented, and hard-working team members. This is an excellent opportunity for someone looking to gain admin/operations experience in the physical therapy and fitness fields. This is a part-time position to start (25-30 hours/week) but may have the potential to grow into a full-time position in the future.
Responsibilities for this position include:
- Providing phone and in-person reception duties for both Physical Therapy & Sports Performance teams
- Ensuring all physical therapy patients, training clients, and guests are greeted cordially and timely
- Scheduling appointments and managing schedules of our Physical Therapists and Sports Performance Coaches
- Assisting with PT and sports performance marketing initiatives
- Verifying patient insurance benefits and demographic information
- Obtaining insurance referral and authorizations for physical therapy from third-party payers
- Collecting, processing and applying payments to patient and training client accounts
- Entering patient and insurance company data into EMR system and running reports as assigned
- Entering client data into training management system and running reports as assigned.
- Maintaining patient confidentiality and HIPAA compliance at all time
- Maintaining clean, presentable, and welcoming office and reception areas
- Other administrative duties as assigned
- Must be able to work morning shifts (6:45 AM-12:00 PM, Monday-Friday) and ideally one evening shift/week
Qualifications:
- Previous experience in a medical/healthcare or fitness environment is a plus
- Strong written and verbal communication skills
- Demonstrated ability to work independently, with limited supervision and troubleshoot issues, as needed
- Ability to multi-task effectively
- Strong computer skills and experience with Microsoft Office and Google Workspace
- Experience working with EMR and Fitness Client management systems is a plus (especially MW/Empower Therapy or ClubReady)
- Cooperative and team-oriented
- Reliable and dependable
- Highly organized with excellent attention to detail
- Personable with a positive attitude and interest in the healthcare and fitness/sports performance fields
Founded in 2001, Elite Sports Performance & Physical Therapy has been providing top-level sports performance training, fitness programming, and orthopedic/sports physical therapy for over 20 years. Visit us at www.EliteFitCenter.com to learn more about Elite and the services we have to offer!
Salary : $18 - $22