What are the responsibilities and job description for the Customer Service Bilingual Preferred position at Elite Staffing?
Customer Service Bilingual Preferred
Payment Processor (PBX)
Position Summary :
A PBX Payment Processor is responsible for processing payments accurately and efficiently. They need to be able to provide good customer service, balance out daily, process payments and enroll customers in our automated system.
Job Qualifications : Basic math skills
Moderate level of experience with window-based computer programs
The ability to communicate in both English and Spanish is required
Ability to work flexible hours including weekends and holidays as needed
Strong multi-tasking and organizational skills
Ability to work well with others
Outstanding customer service
Job Duties :
Balance payments processed at the end of the day
Process payments by phone
Maintains a high volume of incoming calls per day, when needed will work queues
Work on department goals as established by Management.
Enroll customers in the automated system
Enter notes in customers accounts
Know who to contact to cancel repo orders
Provides Customer Service for incoming calls and transfer calls to the correct department.
Verify that GPS is entered in customers account and tests it out to make sure its pinging
Makes welcome calls to 1st and 2nd payments
Participate in trainings
Take notes
Bilingual Preferred
Monday - Saturday 9 : 00am - 6 : 00pm (one day off during the week and Sundays)
19.00 / hr
Elite Staffing offers the following benefit programs for your participation : Medical, Dental, Vision, Voluntary Benefits, 401k Retirement Plan, and Commuter benefits.
Business Casual
Temporary to Hire
Chicago, IL 60641
Salary : $19
