What are the responsibilities and job description for the Receptionist position at ElitePro Detailing?
Job Description: Receptionist (In-Shop)
Are you passionate about providing excellent customer service and creating a welcoming environment? Do you have a friendly and professional demeanor and take pride in your organizational skills? ElitePro Detailing, Charleston's premier detailing company specializing in boats, cars, and planes, is looking for a talented individual to join our team as an In-Shop Receptionist.
About Us:
At ElitePro Detailing, we take pride in being the best detailing company in Charleston. Our dedication to excellence and attention to detail sets us apart in the industry. We provide top-notch detailing services for a wide range of vehicles, including boats, cars, and planes. Our team is committed to delivering exceptional results and ensuring customer satisfaction every time.
At ElitePro Detailing, we take pride in being the best detailing company in Charleston. Our dedication to excellence and attention to detail sets us apart in the industry. We provide top-notch detailing services for a wide range of vehicles, including boats, cars, and planes. Our team is committed to delivering exceptional results and ensuring customer satisfaction every time.
Position Overview:
We are seeking a professional and personable Receptionist who is passionate about customer interaction and eager to contribute to a positive team environment. As our Receptionist, you will be the first point of contact for our clients, responsible for providing exceptional service and ensuring smooth front-office operations. Attention to detail, strong organizational skills, and a commitment to delivering outstanding customer experiences are essential for success in this role.
We are seeking a professional and personable Receptionist who is passionate about customer interaction and eager to contribute to a positive team environment. As our Receptionist, you will be the first point of contact for our clients, responsible for providing exceptional service and ensuring smooth front-office operations. Attention to detail, strong organizational skills, and a commitment to delivering outstanding customer experiences are essential for success in this role.
Key Responsibilities:
- Greet and welcome clients with a friendly and professional demeanor upon their arrival.
- Answer phone calls, take messages, and direct inquiries to the appropriate team members.
- Manage the appointment schedule, including booking, confirming, and rescheduling appointments.
- Provide information about our detailing services and pricing to clients in person and over the phone.
- Assist clients with the check-in and check-out process, ensuring a seamless experience.
- Process payments and maintain accurate records of transactions.
- Maintain a clean, organized, and welcoming reception area.
- Handle client inquiries and address concerns in a professional and timely manner, escalating issues as needed.
- Assist with administrative tasks such as filing, data entry, and preparing documents.
- Communicate effectively with the detailing team to ensure smooth workflow and client satisfaction.
Qualifications:
- Previous experience in a customer service or receptionist role preferred.
- Strong interpersonal and communication skills.
- Excellent organizational and multitasking abilities.
- Professional and friendly demeanor.
- Ability to work efficiently in a fast-paced environment.
- Positive attitude and willingness to learn.
- Basic computer skills and proficiency in using office software.
- Reliable transportation.
Benefits:
- Competitive pay based on experience.
- Opportunities for professional development.
- Positive and upbeat work environment. Discounts on detailing services for personal vehicles.
Join the ElitePro team and contribute to making our clients' experiences shine! If you are passionate about customer service and thrive in a positive environment, we want to hear from you. Apply today by submitting your resume and a cover letter outlining your relevant experience.
to also be considered for the role please fill up the form below:
docs.google.com/forms/d/e/1FAIpQLSeMXqSgqppVU7c8foS4m2ZfIqMn39uu4Tnc6FdbqskIHnVH9A/viewform?usp=sharing
