What are the responsibilities and job description for the Healthcare Program Manager position at EliteTechnical?
Elite Technical is currently seeking a Program Manager to support our customer, a major BCBS healthcare insurance organization. This is a contract position and is remote, however we are seeking candidates that reside in the EST or CST timezones. Responsibilities include :
- Manages end-to-end delivery of team and internal projects from the initial kickoff to coordinating major launch milestones to maintaining and enhancing program performance over time. Guides clients through key decisions, communicates and coordinates activities internally and across departments. Works on new needs for process and improvements and identifies and articulates internal client needs to the technology team.
- Coordinates with internal client and internal teams to launch, maintain, and enhance complex programs. Guides internal clients through key decisions and communicates and coordinates activities internally and across network of partners.
- Work with team of Project Managers and Technical professionals to be the central go-to person for project issues / resolution efforts
- Manages resource assignment and tracking to the project plan and project schedule in coordination with leadership, project managers, business owners, and customers.
- Exercises judgment based on broad experience to recognize and escalate risks before they become an issue and risk to the project delivery schedule.
- Evaluates complex situations accurately and identifies viable solutions that create successful outcomes for the customer.
- Resolves political, customer, resource, budgeting, change, and legal issues affecting the program.
- Defines and executes the overall approach and strategy for delivering multi-release and multi-year technology delivery programs.
- Manages the full project management life cycle and software development life cycle for the implementation of highly complex, large scale, strategic technology delivery initiatives across technology products and services.
- Provides both verbal and written communications regarding program issues, risks; status, direction, and recommendations for improvements to senior.
- Manages allocation of resources within the program(s) to meet work fluctuations and budget and time constraints in the delivery process.
- Proactively identifies risks and opportunities of both business and technical plans; identifies Risk Mitigation Strategies and Contingency Plans for all identified Risks. Maintains the Program Level issue and risk matrix log. .
- Works closely with the Director to align, prioritize, and manage all change requests and projects associated with assigned technology product to ensure alignment to the Product roadmap.
- Works closely with customers and senior management to align, prioritize, and manage all and projects and releases associated with assigned technology product to ensure alignment to the Product roadmap.
Are you interested? Contact Elite Technical for immediate consideration.
Required Skills
