Technical Writer (IT and Cybersecurity)

Seeking a Technical Writer with specific knowledge around IT and Cybersecurity best practices! The selected candidate will be responsible for the design, writing, editing, and re-writing of policy documents, procedures, and related publications to communicate instructions to a wide range of audiences while adhering to standards for clarity, quality, graphics, coverage, format, and style. Acquires or verifies knowledge of subject matter by interviewing workers or IT / cybersecurity experts, observing performance methods, and / or referring to technical or regulatory documentation.

ESSENTIAL FUNCTIONS :

• 40% - Writes, reviews, and edits material for policy documents, standard operating procedures, job aids, and other operational documentation and related technical and administrative publications. Translates complex processes and systems into easily understandable step-by-step processes. Improves quality, usability, and efficiency of existing documentation.
• 30% - Researches topics and interviews stakeholders to understand communication product requirements; analyzes business problems and helps prescribe communication solutions. Utilizes provided tools / workflows to track progress of documentation and ensures publication on approved Governance Tools. Communicates weekly with management verbally and via written detailed status reports regarding potential problems and concerns.
• 20% - Leads and participates in meetings to support new policies, initiatives, or operational work groups to understand impacts on processes and documentation. Provides subject matter expertise to support operational initiatives as needed, including process and system impacts. Communicates and collaborates with diverse internal and external stakeholder groups and individuals.
• 10% - Ensures project documentation is in compliance with company legal, business, and regulatory requirements, including common cybersecurity frameworks.

Required Skills