What are the responsibilities and job description for the Receptionist position at Eliza Jennings?
Eliza Jennings, a nationally recognized leader in person-centered care, is seeking a part-time Receptionist/Administrative Support , at its Skilled Nursing and Rehabilitation Community, located on the Westside of Cleveland.
This position is responsible for providing attentive, courteous and efficient reception services to all members of the community along with various administrative duties as assigned. The ideal candidate will possess a high degree of professional tact and a cooperative work ethic with the ability to function as a team player. Hours will primarily be 9a-6p on weekends, with occasional 3:30p-7:30p on weekdays.
Duties include but are not limited to:
- Answer telephone; determine nature of call and directs the caller as appropriate.
- Greet and screen visitors coming into the community.
- Respond in a polite manner when providing directions and information.
- Approach all encounters with visitors, residents, and callers in a friendly, service oriented manner.
- Maintain a friendly and warm demeanor at all times.
- Handle requests for information, mail and messages in an efficient and courteous manner.
- Establish and maintain good communications and team work.
- Knowledgeable resource for community policies and practices.
- Receive, sort, and distribute mail.
- Basic clerical duties, such as faxing office notes and photocopying.
- Assist with administrative and HR tasks as needed.
Requirements include:
- Must be dependable, punctual and able to work flexible hours, i.e. evenings, weekends and cover vacant shifts during the week as needed.
- Minimum of 1-2 years receptionist experience. Long term care experience preferred.
- Ability to build positive relationships with a high level of interpersonal skills.
- Excellent talent to interact with people in a positive and courteous manner.
- Must multi-task without compromising quality.
- Strong written and verbal communication skills.
- Must be proficient in handling office equipment including complex multiple lined telephones, printers, photocopy machines, etc.
- Ability to operate basic office equipment (fax, copier, etc.).
- Basic knowledge of Microsoft Office Suite, specifically MS Word and Excel.
Job Type: Part-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Weekends only
Ability to Relocate:
- Cleveland, OH 44102: Relocate before starting work (Required)
Work Location: In person