What are the responsibilities and job description for the Billing Coordinator position at Elizabeth Gallo Court Reporting, LLC?
About Us:
We are the largest privately owned legal support services firm in Georgia. We have an excellent reputation in the legal community which is matched with our excellent office culture. We proudly placed in ABC's Best Places to Work for four years and placed first in the medium-sized business category in 2020. We strive to keep our quality, reputation, and culture as we grow.
Role Description:
Elizabeth Gallo Court Reporting is seeking a meticulous and detail-oriented Billing Coordinator to join our team. The ideal candidate will be responsible for managing billing processes, invoicing, and ensuring timely payments from clients. The role requires excellent communication skills to interact with clients and internal team members efficiently.
Responsibilities:
- Answer emails promptly and professionally, addressing billing inquiries and providing necessary information.
- Track billing, invoices, and transcript emails, ensuring accurate documentation and follow-up.
- Manage phone communications, handling client inquiries, and providing exceptional customer service.
- Process billing for various services including transcripts, interpreter services, video billing, and other related services.
- Enter payment details for reporters and vendors into the system accurately and in a timely manner.
- Package and ship transcripts to clients, ensuring proper handling and delivery.
Qualifications:
- Previous experience in billing, accounting, or related fields preferred.
- Strong attention to detail and accuracy in data entry.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite, particularly Excel.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Strong organizational skills and ability to work independently.
Benefits:
- Health, dental, and vision insurance coverage.
- Retirement savings plan.
- Professional development opportunities.
- A positive and collaborative work environment.
Work Setting:
- In-Person at the Atlanta, GA (Chamblee area) Location
As an equal opportunity employer, Elizabeth Gallo Court Reporting does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, age, veteran status, disability or genetic information, gender identity, gender expression or any other characteristic protected by law in its employment.