What are the responsibilities and job description for the Client Acquisition Specialist position at Elizabeth Hunter Law Firm?
Location: Birmingham, Alabama
Company: Elizabeth Hunter Law Firm
About Us:
Elizabeth Hunter Law Firm is a dedicated and client-focused legal practice that provides exceptional criminal defense representation. Our firm is committed to helping individuals navigate the legal system with confidence and support. We are expanding our team and looking for a motivated and results-driven Client Acquisition Specialist to help connect potential clients with our legal services.
Job Summary:
The Client Acquisition Specialist is responsible for generating and nurturing leads, engaging with potential clients, and ensuring a seamless intake process. This role is perfect for a people-person with strong communication skills, a passion for helping others, and the ability to build relationships and drive client engagement. The ideal candidate will be proactive, organized, and comfortable handling inbound and outbound communications.
Key Responsibilities:
- Lead Generation & Outreach: Identify and reach out to potential clients through various channels, including inbound inquiries, referrals, and targeted outreach.
- Client Engagement: Serve as the first point of contact for potential clients, explaining our legal services and determining how we can best assist them.
- Follow-Up & Relationship Building: Maintain consistent communication with potential clients, ensuring timely follow-ups to convert leads into active clients.
- Intake & Onboarding: Guide clients through the initial intake process, collecting essential information and ensuring all necessary paperwork is completed.
- CRM & Data Management: Maintain accurate records of client interactions, leads, and conversion rates using a client relationship management (CRM) system.
- Collaboration with Attorneys: Work closely with attorneys and legal staff to ensure a smooth transition from inquiry to case representation.
- Marketing & Brand Awareness Support: Assist in implementing strategies to increase brand visibility and attract new clients.
Qualifications:
- Prior experience in sales, client relations, intake coordination, or customer service is preferred.
- Strong communication and interpersonal skills with the ability to build rapport quickly.
- Ability to handle confidential and sensitive information with professionalism.
- Highly organized, detail-oriented, and proactive in following up with potential clients.
- Comfortable working with CRM systems, Microsoft Office Suite, and email communication platforms.
- A passion for helping others and the ability to connect with people in high-stress situations.
- High school diploma or equivalent required; associate or bachelor’s degree preferred.
Compensation & Benefits:
- Full-Time Position: 40 hours per week, Monday–Friday, 8:00 AM – 5:30 PM.
- Starting Pay: Competitive hourly wage based on experience plus commission opportunities
- Performance-Based Growth: After an 8-week probationary period, employees will be eligible for a performance review with opportunities for a salary increase based on contributions.
- Professional Development: Gain valuable experience in the legal field with opportunities to grow into expanded roles.
- Supportive Work Environment: Join a collaborative, fast-paced, and client-focused legal team dedicated to making a difference.
How to Apply:
If you are a motivated, client-focused professional eager to contribute to a growing law firm, we encourage you to apply!
Equal Opportunity Employer Statement:
Elizabeth Hunter Law Firm is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected status. We believe in creating a supportive and welcoming environment for all employees.
Job Type: Full-time
Pay: From $20,000.00 per year
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Commission pay
Ability to Commute:
- Birmingham, AL 35203 (Required)
Ability to Relocate:
- Birmingham, AL 35203: Relocate before starting work (Preferred)
Work Location: In person
Salary : $20,000
