What are the responsibilities and job description for the Business Affairs Assistant II position at Elizabethtown Community and Technical College?
Elizabethtown Community & Technical College (ECTC) is one of 16 two year colleges in the Kentucky Community and Technical College System (KCTCS). ECTC offers daytime, evening, online and weekend classes at several campus locations. Opened in 1964 and accredited by the Southern Association of Colleges and Schools (SACS), our goal is to prepare students for successful transfer to Kentucky four year colleges or for immediate entrance into fulfilling careers.
ECTC is seeking a Business Affairs Assistant II to as the Office Receptionist and Head Cashier. This position assists incoming front office customers, collects and applies tuition payments, and is the front line of Customer Service to the Business Office; including face to face, phone, emails, and help desk customer service.
Responsibilities will include but are not limited to:
- Serves as Office Receptionist and Head Cashier: answers telephone, direct calls, vending funds, greets customers entering office and directs persons to correct destination. Interacts with customers to provide and process information in response to inquiries, concerns, and requests. Receive and distribute mail?
- Serves student requests in person, on the phone, the Business Office email, and BlackBoard tickets.
- Receipts tuition payments received in the office.
- Responsible for the student refund process to include weekly queries, posting refunds to student accounts, coordinating with Financial Aid Office, and contacting students regarding undeliverable status.
- Cashier Close out/opening -Reconciles daily cash receipts and prepares bank deposits.
- Assist students with selecting a Bank Mobile refund preference, trouble shooting, and setting up payment plans.
- Assist students with Nelnet payment plan set up and questions.
- Audits travel vouchers and expense reimbursements.
- Monitor and track KCTCS Foundation passthrough gift deposits.
- Administer the ECTC Business Affairs webpage.
- Input contracts in the KCTCS contract module.
- Operate the ECTC Signal Vine text message system.
- Receive lost and found items and maintain inventory.
- Other duties as assigned by supervisor.
Position Requirements:
Education: Associate’s degree (related field) and one to two years related work experience, or equivalent.
- Ability to work effectively on a team
- Excellent oral communication and people skills
- Strong problem solving skills
- Strong organizational skills
- Proficient computer skills
- Proficient math skills
Review begins: November 16, 2021
Please visit: https://careers.kctcs.edu/search-jobs and select ECTC as your school for additional information and to apply online.
Why join our team? https://drive.google.com/file/d/1fDcg60yyOYokJmjTJTVbIzNYAAVRo06t/view
KCTCS/ECTC is an equal opportunity employer and education institution.
Band 6 (Min: $27,600.00)
Position # 10016172