What are the responsibilities and job description for the Barista Attendant position at Elk Valley Rancheria?
JOB SUMMARY: Take drink orders and provide cashier service to guests of the Casino Resort. Maintains the overall appearance of the Café during assigned shift, which may include dishwashing,
Encourage repeat business.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be added, changed or deleted at the sole discretion of management.
- Takes and prepare orders from customers.
- Rings up sales on the cash register, accept payments and make change accurately.
- Maintains the Café in a neat, orderly and sanitary condition, which may include washing walls and mopping floors. Also maintaining the lobby area on a regular basis.
- Responsible for maintaining a clean and orderly workstation at all times.
- Assists in maintaining the Café inventory: restocking cigarettes, condiments, perishables at the end of each shift.
- May prepare food and beverage in advance, if heavy guest volume is expected.
- Reports guest comments to supervisor regarding menu prices, recipes, food quality and related issues.
- Provides constructive input to foster process improvement within the department.
- Additional duties as required.
COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
Attendance/Punctuality – Is consistently at work and on time.
Communication – Must have exceptional people skills. Able to communicate effectively with any customer and employees at all levels.
Ethics – Treat people with respect; inspire the trust of others; work with integrity and ethically; uphold organizational values.
Motivation - Must be self-motivating and able to motivate employees at all levels to achieve the company’s long and short term goals.
Organizational Support - Follows policies and procedures.
Quality - Demonstrates accuracy and thoroughness.
Safety and Security - Observes safety and security procedures; Uses equipment and materials properly.
Teamwork – Contribute to building a positive team spirit; Support everyone’s effort to succeed.
Oral Communications-Listen and get clarification; Respond well to questions.
SUPERVISORY RESPONSIBILITIES
This job requires no supervisory responsibilities.