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About the role
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The Vice President, Data Analytics is a highly visible role that will be responsible for uplevelling our existing Video on Demand (VOD) analytics while building out a center of excellence for all things media streaming insights. This leader will be joining a newly formed group within the Center for Data and Insights that will help Crunchyroll to enhance user engagement, optimize content delivery, and ensure that our streaming platform operates at peak performance. The candidate would have a passion for and knowledge of digital entertainment, media, and gaming. The candidate understands the complex ecosystem of content, media and / or video streaming and is passionate about generating insights using AI / applied statistics to support, guide and inspire decision makers through the next phase of global membership growth. A successful candidate will help us to review, evaluate and certify all aspects of content and product KPIs while building trust within the team as well as with product, content and engineering stakeholders in the first 90 days.
Core Areas of Responsibility
- Stakeholder Management and Leadership
- Develop and implement scalable analytics strategy to help VOD product, content and operations teams to make data informed decisions.
- Lead and mentor up and coming leaders and high performing teams, fostering a culture of service, curiosity, courage, and continuous improvement.
- Build strong relationships with all VOD stakeholders and senior leadership to be the voice of reason as well as to align team priorities with overall business OKRs.
- Content and Streaming Analytics
- Up level the insights capabilities to be at the leading edge of content and video analytics.
- Lead the selection, implementation, and optimization of data analytics tools and platforms that support streaming analytics.
- Oversee the event collection, data modeling, and interpretation of video streaming data to identify trends, patterns, and areas for improvement.
- Optimize and monitor user journey and acquisition performance by analyzing funnel and user engagement metrics.
- Utilize predictive analytics to anticipate and mitigate potential streaming issues, enhancing the user experience.
- Content & User Insights
- Collaborate with content curation and marketing teams to leverage insights for content recommendations, user retention, and personalized fan experiences.
- Analyze viewer behavior and content performance to drive content strategy and programming decisions.
- Design, build and monitor customer high value actions and align stakeholders to focus on products and services that improved LTV.
- Testing and Experimentation
- Design and oversee A / B testing and other experimentation frameworks to evaluate the impact of new features, content, and strategies on user experience and platform performance.
- Analyze test results to determine effectiveness and provide data-driven recommendations for improvements and optimization.
- Collaborate with product, engineering, and marketing teams to implement experimentation best practices and ensure rigorous testing methodologies are in place.
- Reporting & Communication
- Develop and present comprehensive decks, reports and dashboards to communicate key findings, performance metrics, and strategic recommendations to executive leadership and stakeholders.
- Act as the primary liaison between the CDI team and other departments, ensuring clear communication and alignment on data-driven initiatives.
In the role of Vice President, Data Analytics, you will report to the Senior Vice President, Data and Insights.
We are considering applicants for the location(s) of Culver City and San Francisco.
About You
About the Team
Center for data and insights is a central organization composed of passionate data analysts, data engineers, consumer researchers, Machine Learning Engineers and Data Scientists who have already made a significant impact across our product offerings, content strategy, and user engagement metrics. As we expand our scope, our team is poised to become the cornerstone of innovation and growth across various business verticals within the company. We are dedicated to leveraging advanced analytics to continue transforming how users interact with and enjoy our offering of video contents and all other services.
Why you will love working at Crunchyroll
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