What are the responsibilities and job description for the Director, Administration position at Ellenhorn?
Position Summary : The Director of Administration manages the overall daily office operations of Ellenhorn and all locations.
Qualifications Required :
Bachelors level degree in a related field.
Must have skills and competencies to establish supportive and trusting relationships with all levels of the organization
Must have strong communication and organizational skills.
Qualifications Desired :
Masters level degree in a related field.
Previous experience working in mental health
Essential Functions and Responsibilities :
Foster effective relationships and provide support to the CEO, CFO, COO, HR, CMO, Psychiatrists and Clinical Directors and Clinical Leadership;
Program logistics; coordinate and supervise administrative daily operations;
Engage in special projects to support business processes and tools as required;
Supervise administrative staff, provide career development opportunities, and back up support to program coordinators and the insurance billing specialist;
Oversee the implementation of all agency information technology (IT); point of contact for all service-related emergencies that impact non-clinical operations.
Work in collaboration with leaders to understand information needs, enhance or develop system efficiencies, and to identify key performance indicators and build reports;
Work with external vendors to support defined business requirements and ensure deliverables;
Manage the acquisition, installation and maintenance of hardware; monitor system related expenses; coordinate and plan technology training and professional engagement / onboarding)
Provide oversight and management of all technology;
Collaborate with Chief Medical Officer on strategic initiatives and priorities relating to compliance; HIPAA Privacy Officer / Security Officer; monitor and support annual compliance requirements
Support efforts regarding program licensure requirements and regulations as defined by the Department of Mental Health (DMH).
Medical Record Coordinator
Any and all other duties as assigned.
Success Factors / Job Competencies :
Problem solving skills on both strategic and functional levels
Commitment to company values
Commitment to human rights
Excellent interpersonal and communication skills
Strong team player
Strong leadership skills
Physical Demands and Work Environment :
Physical Demands : While performing the duties of this job, the employee is often required to walk, sit, use hands to type, handle or feel objects, reach with hands and arms, bend, walk up and down stairs, talk, hear, and see.
Work Environment : Most work is performed inside of the office setting.
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