What are the responsibilities and job description for the Therapy and Counseling Clinic Director position at Ellie Mental Health - 245?

We are looking for a Culture Warrior, someone who is passionate about mental health and an individual who wants to be part of an amazing team. Looking for a new opportunity? Want to run a franchise with the potential to expand into additional markets? You will be the Clinic Director at Ellie Mental Health - Madison, WI, where you’ll get to share your vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination. You will have the opportunity to run a private practice, while having the support of shared services and a committed team behind you.

The Clinic Director will be highly compensated (salary, commissions, and bonuses!) for accepting responsibility for the overall performance and operation of a clinic composed of approximately 10-12 professional outpatient therapists. This includes hiring and recruiting fantastic, unique, and fun-loving clinicians; managing clinic performance and client satisfaction; providing training and ongoing developmental support; meeting fiscal goals; marketing clinical services and building community partnerships and referrals, as well as maintaining a reasonable client caseload.

Ellie Mental Health was founded in 2015 by Erin Pash, LMFT, and Kyle Keller, LICSW when they opened the first Ellie clinic in Minneapolis. Since then, the Ellie Fam has continued to grow with multiple clinics in Minnesota and a growing number of locally owned and operated franchises across the country.

We Offer

Unique pay model with industry leading compensation, including competitive salary and bonus based on performance.
Comfortable, furnished offices and clinic environment, opportunity for flexible scheduling.
A company rooted in values of creativity, humor, compassion, acceptance, determination, and authenticity
Health, Dental, and Vision Insurance, 401k

Reporting & Supervision

Clinic Director works closely with local Franchisee

All clinic therapists for this clinic will report to you as the Clinic Director

Responsibilities include :

Hiring, Training, and Staff Management

Oversee the hiring process for all therapists at their clinic.

Provide all training for clinic new hires, ensuring all required Ellie Mental Health clinical and operational policies and procedures are taught and followed

Assess ongoing development and training needs and conduct ongoing training as needed

Hold staff compassionately accountable for meeting performance expectations

Manage staff performance, including implementing Performance Coaching, Performance Improvement Plans, and termination process as needed

Supervision and Consultation

Oversee peer consultation groups to ensure clinical excellence and align with best practices

Provide clinical oversight to clinic’s Mental Health Practitioners and Professionals, including signing clinical documentation for pre-licensed providers

Participate in Clinic Director Peer Consult Group

Provide 1 : 1 consultation with all therapy staff to review productivity, caseload, and clinical documentation

Client Care

Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy

Utilize creativity in interventions to help clients achieve and exceed goals

Prepare and submit individual documentation for each session per company guidelines and protocol

Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed

Clinic Oversight

Collaborate with local franchisees and Ellie Mental Health corporate staff (as needed) to implement strategies for fiscal and clinical efficiency

Monitor and manage clinic office schedules and office supplies

Provide timely response to concerns raised by clients, clinicians, or external stakeholders

Serve as point of contact for building management related issues or concerns

Clinic Outreach, Marketing, and Networking

Spearhead clinic’s community outreach and engagement efforts, in collaboration with local franchisees and consistent with guidance from Ellie Outreach Team

Collaborate with Ellie Marketing Team to promote clinic’s online visibility

Organizational Leadership

Collaborate with local franchisees and Ellie Corporate Team to implement all required policies and procedures

Identify opportunities to improve client care, quality, and effectiveness, and implement changes in collaboration with local franchisees

PsyD’s are an elevated benefit to our leadership

Required Skills / Abilities

Master’s Degree or higher education in mental health discipline

Independently licensed with a dual MN-WI or Wisconsin-issued clinical practice license (e.g., LCSW, LMFT, LPC, LP), or willingness to obtain their WI licensure.

Strong leadership, problem-solving, and executive skill sets

Strong working knowledge of state requirements regulating mental health practice

Excellent verbal and written communication skills; Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail

Working understanding of human resource principles, practices, and procedures

Excellent time management skills with a proven ability to meet deadlines

Proficient with Microsoft 365 applications

Adept at learning and navigating Electronic Health Record systems

Independent franchisees are Equal Opportunity employers committed to diverse and inclusive workforces. Franchisees are independent business people and not employed by Ellie Family Services, PLLP, d / b / a “Ellie Mental Health”, Ellie MSO, LLC, or Ellie FAM LLC. Thus, each franchisee and each franchisee clinic is unique. Ellie Mental Health is not responsible for employment matters in local clinics, including the terms and conditions of employment for their employees, such as hiring, firing, discipline, supervision, staffing and scheduling. This position is not with the corporate-owned clinics, which are based in Minnesota. If you need assistance in completing forms or otherwise participating in the application process, please contact : Byron Hamilton at bhamilton@elliementalhealth.com.

Ellie Mental Health is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or military status, sexual orientation, gender identity / expression, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change or adjustment to a job or work environment that will ensure an equal employment opportunity without imposing an undue hardship on the operation of the business.

Salary : $90,000 - $120,000

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