Outpatient Mental Health Outreach Specialist

Job Title: Outpatient Mental Health Outreach Specialist

Job Summary: The Outpatient Mental Health Outreach Specialist is responsible for building and maintaining relationships with various communities, hospital systems, and referral sources to attract patients to the clinic. This role focuses on outreach, engagement, and connection to outpatient mental health services, ensuring individuals receive the appropriate care and support they need. The specialist will work closely with healthcare providers, community organizations, and potential clients to enhance access to mental health care.

Key Responsibilities:

• Conduct outreach efforts to engage individuals in need of outpatient mental health services, including underserved populations and at-risk individuals.
• Establish and maintain strong relationships with hospital systems, primary care providers, community organizations, and other referral sources to generate patient referrals.
• Educate healthcare providers, social service agencies, and community members about the clinic’s mental health services.
• Develop and implement strategic outreach initiatives to increase patient engagement and clinic utilization.
• Assist referred individuals with scheduling appointments and navigating the intake process.
• Collaborate with marketing teams to create outreach materials, presentations, and campaigns tailored to specific community needs.
• Attend networking events, health fairs, and community meetings to promote mental health awareness and clinic services.
• Conduct initial screenings to identify mental health needs and ensure appropriate referrals.
• Maintain accurate and confidential records of outreach activities, patient referrals, and engagement efforts.
• Monitor trends in community mental health needs and adjust outreach strategies accordingly.
• Participate in team meetings, training sessions, and professional development opportunities to enhance service delivery.
  
  
  

Qualifications:

• Bachelor’s degree in social work, psychology, counseling, public health, marketing, or a related field (Master’s degree preferred).
• Experience in mental health outreach, healthcare marketing, community engagement, or patient referral coordination.
• Strong understanding of outpatient mental health services, treatment options, and referral processes.
• Excellent communication, interpersonal, and organizational skills.
• Ability to build and maintain professional relationships with healthcare providers, social service agencies, and community partners.
• Knowledge of local mental health resources and healthcare systems.
• Proficiency in Microsoft Office Suite and electronic health records.
• Valid driver’s license and reliable transportation required.
• Bilingual proficiency is a plus.
  
  
  

Work Environment: This position involves both office-based and fieldwork, requiring travel to various community locations, hospitals, and healthcare facilities. The role may include flexible hours, including evenings and weekends, to meet the needs of the clinic and community.