What are the responsibilities and job description for the Medication Management Assistant position at Ellie Mental Health?
Job Summary:
The Medication Management Assistant (MMA) plays a vital role in supporting the delivery of high-quality patient care by efficiently managing administrative and operational tasks for the medication management team. This position ensures accurate documentation, coordination of medication-related services, and compliance with healthcare standards and protocols.
The Medication Management Assistant (MMA) plays a vital role in supporting the delivery of high-quality patient care by efficiently managing administrative and operational tasks for the medication management team. This position ensures accurate documentation, coordination of medication-related services, and compliance with healthcare standards and protocols.
What We Offer:
- Great Full-time Benefits: Medical, dental, vision plans & disability insurance options
- Free access to virtual urgent care and short-term counseling
- 401k - up to a 4% match!
- Paid time off Paid Holidays
- Amazing colleagues who are passionate about destigmatizing mental health
Compensation:
The compensation range for this position is $22-$25 per hour.
Required Skills/ Abilities:
- Education: Bachelor's degree in a related field
- Certified Medical Assistant preferred
- Strong communication skills, both verbally and in writing
- Ability to analyze issues and suggest or determine solutions
- Strong organizational skills and attention to detail
- Ability to work well in a fast-paced, dynamic environment
- Problem solving and analytical skills
- Collaboration and interpersonal skills
- Proficiency in Microsoft Suite, including Outlook and Teams
- Proficient in using electronic health records (EHR) systems
Responsibilities Include:
- Handle patient calls efficiently by prioritizing needs, communicating effectively with multiple providers, and responding promptly to patient concerns.
- Process prescription refill requests with accuracy and attention to detail.
- Measure and document patient vital signs.
- Update patient charts to reflect changes in demographics, medications, diagnoses, allergies, and other relevant details.
- Review and upload documents in patients charts for provider review.
- Facilitate internal and external referrals as requested by providers.
- Collaborate with the Client Access Team to ensure the timely and efficient handling of current and prospective patient needs.
- Manage scheduling tasks, including booking, canceling, and rescheduling appointments.
- Assist with collecting copays, resolving past due balances, and setting up payment plans when needed.
- Perform additional tasks as assigned or required to support operations.
Ellie was proudly founded by clinicians on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we have made it our goal to fill the gap and find innovative ways to break down these barriers for our local communities. We are excited to expand across the country by partnering with local leaders in your community.
Ellie Mental Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Ellie Family Services, PLLP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran by following applicable federal, state and local laws. Ellie Family Services, PLLP complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Ellie Family Services, PLLP expressly prohibits any form of unlawful harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Ellie Family Services, PLLP employees to perform their expected job duties is not tolerated. Violation of this policy may lead to progressive coaching up to and including the possibility of termination.
Salary : $22 - $25
