What are the responsibilities and job description for the Front of House Staff position at Elliott Aster at the Vinoy Resort?
The iconic Vinoy Resort and Golf Club in St. Petersburg, in partnership with award-winning Chef Lee Wolen and Boka Restaurant Group, is currently seeking Front of House Hourly Staff to join the team at Elliott Aster (opening soon)!
- About Elliott Aster: Elliott Aster is poised to become a vibrant addition to St. Petersburg's culinary scene, offering refined dinners in the beautiful dining room, as well as a bustling waterfront patio for aperitivos and cocktails. Chef Lee Wolen's elegant menu highlights handmade pasta and carefully sourced steaks cooked over a wood grill. The restaurant features bountiful salads and pristine local seafood alongside sliced to order salumi and freshly baked focaccia. With a focus on delivering unforgettable dining experiences, the restaurant aims to become a cherished local favorite while also serving as a must-visit destination for travelers.
Who we’re looking for:
We are interested in people who have a drive to hustle and get better every day; people who are dedicated to their craft and open to absorbing and sharing information with like-minded individuals.
Open Hourly Positions:
- Server
- Accountable for all aspects of a guest’s dining experience while providing exceptional guest service and exceeding expectations
- Follow steps of service to provide a quality guest dining experience
- Direct support staff in needs of assigned section to maintain proper flow of service
- Provide proper food and beverage service adhering to restaurant standards
- Ring all food and beverage items with 100% accuracy to ensure proper flow of service
- Properly handle all guest payments with 100% accuracy
- Consistently check identification of all guests purchasing alcohol to BRG standards
- Always follow proper sanitation practices
- Correctly audit and balance cash and credit card receipts as part of daily checkout procedures
- Responsible for completing all opening, mid-shift, and closing procedures in a timely manner
- Server Assistant
- Accountable for the accurate & professional maintenance of all tables while providing exceptional guest service
- Prepare the service stations for service based on restaurant standards ensuring the proper flow of service.
- Stock service stations with all service and n/a beverage items based on prescribed PARs
- Follow steps of service to provide a quality guest dining experience
- Provide proper food and beverage service adhering to restaurant standards
- Always follow proper sanitation practices
- Responsible for completing all opening, mid-shift, and closing procedures in a timely manner
- Bartender
- Accountable for the accurate prep, production, and service of the restaurant’s full beverage program while providing exceptional guest service
- Prepare all bar prep items utilizing standardized recipes and completing tasks in a manner to support all service shifts.
- Stock bar with all items based on prescribed PARs
- Ensure proper sanitation standards are upheld by maintaining a clean and organized workstation
- Produce all classic and specialty cocktails in specified time while using standardized recipes for all drinks
- Maintain proper pour volumes during all services on all beer, wine, and liquor drinks
- Follow steps of service to provide a quality guest dining experience
- Direct support staff in needs of assigned section to maintain proper flow of service
- Provide proper food and beverage service adhering to restaurant standards
- Ring all food and beverage items with 100% accuracy to ensure proper flow of service
- Properly handle all guest payments with 100% accuracy
- Consistently check identification of all guests purchasing alcohol to BRG standards
- Always follow proper sanitation practices
- Correctly audit and balance cash and credit card receipts as part of daily checkout procedures
- Responsible for completing all opening, mid-shift, and closing procedures in a timely manner
- Barback
- Accountable for the accurate prep, production, and support in service of the restaurant’s full beverage program while providing exceptional guest service
- Prepare all bar prep items utilizing standardized recipes and completing tasks in a manner to support all service shifts
- Stock bar with all items based on prescribed PARs
- Ensure proper sanitation standards are upheld by maintaining a clean and organized workstation
- Ensure proper cleaning and sanitation of all glassware and bar tools
- Produce all classic and specialty cocktails, in specified time, while using standardized recipes for all drinks
- Maintain proper pour volumes during all services on all beer, wine, and liquor drinks
- Follow steps of service to provide a quality guest dining experience
- Provide proper food and beverage service adhering to restaurant standards
- Consistently check identification of all guests purchasing alcohol to BRG standards
- Always follow proper sanitation practices
- Responsible for completing all opening, mid-shift, and closing procedures in a timely manner
- Food Runner
- Accountable for the accurate delivery and description of all food items to guests while providing exceptional guest service
- Prepare the pass service based on restaurant standards ensuring the proper flow of service
- Stock pass with all service and food items based on prescribed pars
- Follow steps of service to provide a quality guest dining experience
- Provide proper food and beverage service adhering to restaurant standards
- Ring all to-go food and beverage items and properly handle payments with 100% accuracy
- Always follow proper sanitation practices
- Responsible for completing all opening, mid-shift, and closing procedures in a timely manner
- Host
- Accountable for ensuring the proper flow of service by managing the seating of guests while providing exceptional guest service and exceeding expectations
- Follow steps of service to provide a quality guest dining experience
- Maintain the reservation book during a shift to ensure the proper flow of service
- Ensure a professional and friendly communication style with all guests during service, on the phone, or during email communication
- Consistently check on and communicate menu counts and wait times
- Maintain an organized and inviting host stand and coat check area
- Ring all to-go food and beverage items and properly handle payments with 100% accuracy
- Proactively maintain and update guest notes in the restaurant’s reservation software
- Always follow proper sanitation practices
- Responsible for completing all opening, mid-shift, and closing procedures in a timely manner
Qualifications:
- Recent experience in a high-volume, fast-paced restaurant setting
- Maintain all required health and sanitation certificates
- Flexible schedule
- Interpersonal skills
This is an ideal position for someone who is dedicated to providing great service and is seeking to become a member of a hard-working and fun team!
Physical Requirements:
- Lift and move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds
- Safely and effectively use all necessary tools, equipment, & cleaning chemicals
- Stand and walk for an entire shift, including moving safely through all areas of the restaurant, which may include stairs, uneven and slick surfaces
- Ability to bear exposure to hot and cold environments
If you feel you meet the requirements, are a team player, experienced, passionate, and dedicated to your craft, we want to hear from you!
