Office Assistant

Job Summary
We are an independent insurance agency dedicated to providing personalized service and tailored coverage solutions for our clients. We value professionalism, integrity, and exceptional customer service in everything we do. We are looking for a detail-oriented and organized Office Assistant to join our team and help keep our team running smoothly. This role is Monday through Friday from 1PM to 5PM to start. There is the possibility for the job to grow in responsibility and hours as agreed upon.

Duties

• Greet clients and provide friendly, professional customer service in person and over the phone.
• Handle incoming calls, emails, and correspondence efficiently.
• Process payments.
• Maintain and organize client records, files, and documentation.
• Assist with data entry, policy processing, and updating client information in the system.
• Schedule appointments and follow up with clients as needed.
• Prepare and distribute reports, memos, and other office communications.
• Assist in managing office supplies, mail, and other administrative duties.
• Support agents with paperwork, applications, and policy renewals.
• Ensure a clean and organized office environment.

Requirements

• Previous administrative or office experience preferred, but not required.
• Strong organizational skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
• Ability to handle sensitive information with confidentiality.
• Experience in the insurance industry is a plus but not required.

We are a family owned business that values work/life balance and individual development.

Job Type: Part-time

Pay: $18.00 - $21.00 per hour

Expected hours: 20 per week

Benefits:

• Paid time off

Schedule:

• 4 hour shift

Work Location: In person

Salary : $18 - $21