What are the responsibilities and job description for the Medical Front Desk Associate position at Ellis and Badenhausen Orthopaedics?
Come join a team where People make the difference! We rely heavily on people with the right aptitude, attitude and entrepreneurial spirit to drive our success. Ellis & Badenhausen Orthopaedics, PSC is dedicated to providing the Louisville community with the highest quality of orthopedic service. We will ensure that patient care remains the focus of our medical practice by maintaining an experienced staff and by keeping on the forefront of medical technology and research.
Position Summary:
At the Front Desk, you will be the first point of contact for patients and visitors to our practice. This role requires a compassionate and organized individual who can manage both administrative tasks and patient interactions in a professional and efficient manner. In addition to your front desk duties, you will assist by escorting patients to their exam rooms, scheduling follow-up appointments, and ensuring that patients are comfortable and prepared for their visits.
Position Title: Front Desk
Reports to: Office Manager
This position features:
Generous pay and benefits including a 401k and profit-sharing plan!
Key Responsibilities:
- Greeting and Checking In Patients: Welcome patients in a friendly, professional manner; verify and update personal and insurance information.
- Escorting Patients: Take patients back to their rooms in a timely manner, ensure they are comfortable, and prepare them for their appointment.
- Scheduling Follow-up Appointments: After consultations or treatments, schedule follow-up appointments as needed, and provide patients with necessary instructions or reminders.
- Managing Patient Flow: Ensure smooth and efficient patient flow from check-in to check-out, assisting patients with any necessary forms or instructions.
- Data Entry: Accurately enter patient information into the electronic health records (EHR) system.
- Maintaining Office Environment: Keep the front desk area clean and organized; ensure patient privacy and confidentiality at all times.
- Collaboration: Work closely with medical staff to ensure patient needs are met efficiently and effectively.
All positions with Ellis & Badenhausen Orthopaedics, PSC are to use due care in the use and communication of patients protected health information. It is every employees principal job function to ensure patient confidentiality and failure to maintain confidentiality may, and will, result in sanction and/or discharge.
Salary is negotiable and based on experience.
We are an equal opportunity employer
Ellis & Badenhausen Orthopaedics, PSC is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. Applicants must be eligible to work in the USA.
