What are the responsibilities and job description for the Busser - Village Pub position at Ellis Island Casino, Village Pubs, Mt. Charleston?
Category: Food and Beverage
Status: Non-Exempt
Reports To: Kitchen Manager and Bar Manager
Job Description
The primary responsibility of a Busser is to set tables with clean linens and silverware and remove soiled dishes, glassware, and silverware from the tables. Additional responsibilities include proper maintenance and cleaning of side stations, floors and furniture, promptly cleaning and re-setting tables for use by the next guests, and stocking and maintaining side stations for all team members in the restaurant.
Benefits
- Medical
- Dental
- Basic Life Insurance (included with the dental plan)
- Vision
- Short-term Disability
- Combo plan covering accidents, hospitalizations, and critical illnesses
- Free on-site parking
- One free meal per shift
- Paid time off
- Eligibility to participate in a 401(k)-retirement plan (after 6 months of successful employment)
Responsibilities
Food and Beverage Technical Knowledge
- Clearing and scraping all dishes in the side stations after clearing a table.
- Maintain tables throughout service, clearing dishes between courses, and emptying glassware as necessary.
- Proactively reset tables as quickly as possible after guests leave the restaurant.
- Proactively restock items.
- Multitask to eliminate work quickly by practicing good working habits including cleaning up as you go and preparing for busy hours during slow hours.
- Perform other duties as assigned.
Health and Safety Compliance
- Maintain assigned areas to ensure it is kept neat and clean always: keeping tables clean and set, sweep debris off the floor, etc.
- Perform additional duties and responsibilities as assigned.
- Follow the sequence of service standards and all sanitation guidelines: regularly wash hands, avoid bare-hand contact, etc.
- Monitor and maintain the cleanliness of all tables, chairs, and floors in the restaurant.
- Performs restocking of side stations and assists other team members with tasks such as rolling silverware, restocking condiment containers, and cleaning work areas.
- Practice sanitation and safety principles while in the kitchen and restaurant, including health code compliance: don?t pick up glasses from inside when bussing dirty glasses; use tray or bus tubs, etc.
- Ensure the proper conditions of all equipment and facilities, alerting management when repairs are needed.
- Make sure all areas are clean and free of debris.
Team and Guest Relations
- Provide excellent guest service to all guests and ensure the same for all team members.
- Perform guest service duties as requested.
- Maintain a fast pace for customer service needs.
- Be a team player, proactively assist other colleagues.
Skills / Experience
- Knowledge of safety, sanitation, and accident prevention principles.
- Must be able to multi-task well and work well under pressure.
- Nevada Health Card required.
- Nevada TAM card may be required depending on assigned location.
Physical Requirements
- Must be able to stand and walk swiftly for extended periods of time,
- Must be able to bend to obtain items near the floor and carry service trays overhead.
- Must be able to lift up to 50 lbs. with or without assistance.
This job description is not an exhaustive list of all functions required for this position. Duties and/or responsibilities may be subject to revision to meet business needs.
Core Values
- Service - Personalized, warm, and consistently exceptional customer service.
- Value - Committed to deliver quality products for great prices.
- Growth - Promote personal development and growth for all team members.
- Family - Create a family-like environment by staying close to our guests and our team members.
- Passion - Work with passion and enthusiasm every day.
